Company Name: The Vibe Fitness Limited
About: BestMe: Your Personalized Path to Success
BestMe is an innovative AI-driven app
that helps you achieve your goals faster and more efficiently. Whether you want
to become more confident, overcome procrastination, build wealth, or improve
your health, BestMe creates a custom step-by-step plan tailored specifically to
your needs.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
https://sites.google.com/vibemedia.app/terms-conditions/home
I want to cancel my subscription and no one ever answers the phone. Kindly cancel my subscription or I will have to contact the Better Business Bureau and leave a negative review. Please advise me immediately that you have canceled ,
I'm trying to cancel my subscriptions. I'm having trouble getting through to your company. I've tried canceling through pay pal. Please contact me, or provide a phone that I could discuss this situation.
by Needatherapist
First, it advertised as if 300,000 people have used it and reviewed as it doing something amazing to people. Well, i come to now application store and read other people’s review, there are only 46 reviews. It is really expensive for what it is, since if I type these goal on chat GPT it comes up with the same thing, and there is a really long plan what i need to do in million different areas of my life, and that is it. You have to read like 14 pages of plan and there is no other help. I mean I know how I need to do them, I thought the ai was going to help tracking my progress or something else. And then, after I paid for it, I find out that you can only have one plan per month. That was not clear when I signed up to buy it. So I thought, if I can only work on one goal this month, i want to work on something else than this goal. So I deleted, and I wanted to create a different goal, and it wont let me because it already generated one goal for me. But I deleted already so I cant even see the plan again! It was 14 pages long and one page included about 10 paragraphs each. So I cant work on any project this month and paid 50 dollars. Such a scam…
by Lahall2
As multiple people have said, this app can and should do better explaining how the subscriptions work. It does not tell you that you are restricted to one goal for one of the plans and that you have to upgrade to be able to do more.
Suggestion: in addition to fixing the above, allow potential users to try one plan for free. This will allow people to see what they get in exchange for their money and, if it shows significant value, could result in more people upgrading their subscription.
I’m a researcher in UX so if you would like some help, let me know.
by Philaz1985
Opted to do the one month subscription so see how it performs. Paid the $30, went through 20 minutes of questions. After the questions had to pay another $8 to get my personalized plan. Not hurting for money but decided to cut my losses. Seems like a money grab that they nickel and dime you on without telling you upfront. Especially since it is AI and no human hours being put into it. Anytime your not upfront I am out. Save your money.