Contact GTO Preflop Wizard Poker AI Support
Company Name: Heater LLC
About: START EVERY HAND OFF WITH AN EDGE. As the foundation on any players game,
preflop serves as the biggest lever towards increasing your win-rate on the felt.
GTO Preflop Wizard Poker AI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Contact e-Mail: [email protected]
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3 Most reported problems 😔💔
Submit feedback/report bugs feature broken
by Jtrain88
When I first got this out, I really loved it! But after further use a few things are happening and I’m putting them here under a one star review and hopes that the devs we’ll see them as the ability to submit feedback and report box in app feature is broken.
1. The first issue is that the daily trainer seems to regress or reset automatically and only present card scenarios where it’s either raise or fold. I have had to continually recalibrate my trainer to ensure that I get a mix of scenarios, including facing open raises.
2. Second issue is the ability to submit in app bugs and in app feedback is broken.
3. Third issue is AI explanations not working.
Again, this is a one star review only for the sake that I wish the devs to see this and add fixes to the roadmap.
Once I see a reply, I’ll update back to Fivestars. This app helped me win my very first tournament.
Do not recommend, waste of money
by Kresky
Downloaded this app for training and while I like the app itself and appreciate the training and quizzes, I think the available settings and training could be improved, especially for the price of the subscription.
For example, the endless trainer has many situations with small stack sizes < 30BB which the app does not have any charts for. A lot of these situations I’m supposed to be going all in on yet I don’t have a chart to reference.
I think additional trainer settings for smaller stack sizes as well as 4 bet situations would really improve the value of this app.
UPDATE: So may bugs and incorrect feedback. Charts don’t match the daily trainer or the endless trainer. Needs a lot more QA and WOULD NOT RECOMMEND. Glad I only bought a 1 month subscription ($20, no trial) but wish I could have it back.
Bad Poker Training
by KGB KOWBOY
As someone who has been studying poker diligently for about 2 years now, this app is mediocre (at best). The daily quizzes shuffle between tournament and cash, which both have varying RFI's and 3-bet charts. When in the quiz, and this is the frustrating part, it doesn't state whether or not the scenario is cash or tournament. The AI explanation tool has not been working for me either. Overall, if you're interested in studying poker, you're better off investing in a higher quality GTO service.
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