SCCU Plus Reviews

SCCU Plus Reviews

Published by on 2024-09-09

🏷️ About: SCCU Mobile is a free, safe, and secure way to access your accounts on the go Now it’s easy to do banking 24/7, right from your mobile device. To start, just enroll* in SCCU Mobile.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.1%

😎👌🔥 Positive experience
25.1%

🙄💅🫥 Neutral
13.8%

~ from Justuseapp.com NLP analysis of 40 combined software reviews.



Read 36 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

Please fix

2024-10-04

Ever since I switched to SCCUPlus, I’ve had trouble. Not longer integrated with quickbooks which doesn’t work for me as a business owner. Been trying to load my transaction history for 45 minutes. please figure it out soon. I don’t want to have to look for another bank.

Won’t let me sign in

2024-09-19

Down loaded the new app ok till it asked you to agree to the terms which NEVER loaded all I get is the spinning wheel
Luckily I can still use the old app

Don’t do it. Not ready for release

2024-09-21

New app is not fully functional. Card controls are not available. I can’t use old SCCU app after upgrading to the new and the old card controls only work with the old app. Stop using the public to beta test your apps! We need card control ASAP!!

Not so good

2024-10-01

I recently downloaded the new upgraded app, and i do not enjoy it, on the Home Screen there is to much going on and the Transfer option is a little bit to confusing. Hopefully the continue to make improvements because it seems a little disorganized, I liked the old one better it just ran a little slow when it come to Zelle and transfers!

Bug fixes

2024-10-04

I use my iPad for all business and personal banking. Having trouble keeping signed in and remembering my log in..have to send text to authenticate. All accounts aren’t showing up when I try to do funds transfer from and to my own accounts. It’s aggravating. Not happy w new version. Too many glitches. Can’t see all 6 accounts can only choose 4 or 5 that can be displayed. Too many clicks to get to my accounts. Can only turn iPad vertical, I use my iPad horizontal so that’s also a nuisance. Get it right SCCU, been banking w you for years. Fix the bugs before you launch your so called wonderful updated digital app! Unhappy Customer

Horrible

2024-09-19

Wish I NEVER upgraded to this version of SCCU. Impossible to login in when I need to. The excuse is “too much traffic volume”. This didn’t happen with previous version. Ugh…….unacceptable!

Got charged something I didn’t do

2024-09-21

I tried transferring money to an account that said would be in the negatives and instead it got put into the wrong place, and I got charged again due to the horrible interface

DONT SWITCH!!!

2024-09-19

It’s terrible. I can’t login without verification every time and can’t verify anything now. Glad it takes me longer to go to the atm or call than use SCCUPlus for my convenience.

Doesn’t Even Let You Log In

2024-09-19

Seriously? This is an upgrade? You can’t even get logged in. Tells you it is gathering everything, and then errors out. Worthless.

Useless

2024-09-19

There was no point of announcing a new app if it wasn’t going include everything. I don’t like having my debit card fully open and I can’t close it. You guys should’ve made an announcement stating that. Live chat in this new app doesn’t even work properly.

Have to call sccu AGAIN

2024-10-04

Locked me out of my account after I entered correct user/password multiple times and wont let me back in on the account unlock login page because i didn’t fill out a captcha that DOESN’T EXIST on the login page.

Edit: made the call, reset my password to the same as before somehow. (Old password was written down so i know for a fact that it is the same.) Now i can log in but every time i click the transfer button it logs me out. Has happened 3 times now and each tile i have to go through the 2-factor authentication hoops.

No card control don’t upgrade not worth it

2024-09-21

There is no way to manage your card if you have the old app you’re better off keep it, not worth the upgrade

Won’t load

2024-09-17

Can’t even get in the main page. Gets stuck at the loading the agreement

Frustrated

2024-09-17

Because of this update. When I try to link my account verifying through Plaid it doesn’t work.

Six mins to download an update?!??

2024-09-21

Ridiculous!

NEEDS ALOT IF WORK

2024-09-17

I download the new app and first off all you guys need to put Face ID safe username etc. And stop this one time code every single time you go on it. It’s frustrating I want my user name to be safe or at least be able to use Face ID. Not happy with SCCUPlus

Loading issues

2024-10-01

I like the upgraded sign in security and a lot of the upgrades to SCCUPlus HOWEVER after signing in, SCCUPlus constantly loads. I usually give up after a few minutes of loading without getting the acct info I need. When I came from another bank that had advanced online banking & app to SCCU, felt like a huge step down all around. I do like the upgraded app WHEN it works.

Needs improvement

2024-10-01

SCCUPlus itself is nice however it takes like 3-5 minutes just for SCCUPlus to load . I have to keep trying to get it to load by closing it and going back in . I don’t like that my credit card isn’t shown on the main page with all my other accounts like it was with the previous app . I also don’t like that I can’t add an additional device to my account for access.

Do not switch yet!

2024-09-26

Once I switched SCCUPlus no longer sends me transaction notifications even after I set them. SCCUPlus has a lot of features but most do not work. I finally go to log in today (Labor Day) and SCCUPlus seems to be down. Also once you switch to SCCU+ you cannot go back to the original app.

Infinite load

2024-09-17

Keeps loading when clicking on account

Not enough rollout features

2024-10-04

I’m only giving two stars because SCCUPlus was released without more research. I have a few accounts linked with Plaid that will not relink. It’s because of the new update. Please fix this asap. Otherwise, I actually like the interface and the amount of information shown without having to change screens.

I don’t think anyone is working…

2024-10-01

I started a chat with a virtual assistant at 10:10PM EST. IT said, “I’m going to put you through to one of our agents who can assist.” That was 10 minutes ago!! Usually such a great response time and quick assistance. Please fix this quick because I am rooting for this new app. The message button on the side was horrible so please don’t do that ever again. Thanks!

Credit Cards

2024-09-26

There is no way to pay a balance for my credit card on the new app which is annoying and inconvenient :/

Missed the mark again

2024-09-26

Half the time it won’t let you log in, says there’s “delay in processing your request” both with the new Face ID feature and a password. P

Not working with Plaid

2024-09-26

I am not able to connect my accounts through Plaid. Please fix this issue…

Plaid connection are not working any more

2024-10-04

All my plaid connections one by one are being signed out because the new app isn’t allowing them access to connect. This needs to be fixed ASAP.

Confusing New App

2024-10-04

Confusing that the tutorials show SCCUPlus icon name and picture same as the former app but SCCUPlus Store calls the new version SCCU Plus so I’m not confident that I’m using the correct version and/or being scammed. And currently use is taking me in circles requiring I login multiple times. Wish I had waited to upgrade and simply continued to use the old app.

Needs fixing

2024-10-04

I like how the new app makes everything smoother and easy but if you click on account information you get left with a circle going around and around, can’t scroll down to see any pending transactions or posted transactions. You made us switch to this new app but it’s not on par to the old one yet 🥺

Wish I hadn’t switched yet

2024-10-01

I think it’s cool that SCCU is integrating card control into SCCUPlus but because it’s not need integrated yet that’s a take away when I switched. Quick balance is something Ian having trouble with I know how to turn it on the problem is it gives me an error message. Over all it’s a good idea and not a learning curve as everything is pretty much the same just wish I had waited till they had fixed the bugs and added card control.

Landscape view for tablets

2024-10-04

I do my banking from my tablet and since I use a keyboard I usually use it as landscape view. It is annoying that SCCUPlus doesn’t recognize that. Please fix this to take advantage of the new app.

Like the app, Need Widget Back**

2024-09-19

I like the new app just wish they would bring back the "today view screen" WIDGET for IOS as I use to use it a lot to glance at my balance without havig to even open SCCUPlus as so did my family and friends that use SCCU. The new app seems more responsive and faster. So far so good, just don't change SCCUPlus too much more to cause slowdown.

Good update

2024-10-04

SCCUPlus is way easier to use than the last version although it is lacking some major functionality that the old app includes but I’m guessing it’s all still a work in progress. Great app overall!

It’s a step in the right direction

2024-10-04

Without a doubt SCCUPlus is better than the old one. Although it could be better. For example a larger layout making it easier to assess your accounts (checking, savings, auto loan, credit card etc). I agree with others that would like to see live feed on our accounts for transactions. Nonetheless it’s still a good app, and more importantly a great bank.

Good roll out

2024-09-26

I downloaded it. It looks a lot more user-friendly. I like the fact that my credit score is listed on my home page. You can also customize your main page. The only thing that I would’ve suggested letting people upgrade the current SCCU app. I only say that because older generations might not be comfortable with deleting one app, and downloading A new app. Could be a update in original app. Face ID feature works. Very user-friendly.

Wait

2024-10-01

Wait to install this new app. There’s no way to see your balances without logging in. Also card lock isn’t available.

Update thanks for the quick response. Everything is almost perfect just waiting for card control :)

Work in progress but much better than the previous app

2024-10-04

Much needed update to the existing app.



Is SCCU Plus Safe? 🤗🙏


Yes. SCCU Plus is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 40 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for SCCU Plus Is 29.1/100.


Is SCCU Plus Legit? 💯


Yes. SCCU Plus is legit, but not 100% legit to us. This conclusion was arrived at by running over 40 SCCU Plus User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SCCU Plus Is 45.1/100..


Is SCCU Plus not working? 🚨


SCCU Plus works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with SCCU Plus? Post a Review




Features

SCCU Mobile users also need a mobile device with the ability to send and receive text messages in order to use SCCU Mobile Texts & Alerts, or a data service plan to use SCCU’s Mobile Web and Mobile App.

While SCCU Mobile is free to members*, you must be enrolled in SCCU’s free Online Banking service to use this application.

However, you should check with your wireless carrier, as message, data, and text messaging rates for your mobile device may apply from your carrier.

Mobile check deposit available for eligible SCCU Checking or Savings Accounts.

SCCU does not charge a fee for using SCCU Mobile services or downloading our Mobile app.

Now it’s easy to do banking 24/7, right from your mobile device.

  Customer Service/Support
Developer:
Space Coast Credit Union

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