Contact AIA Events

Contact AIA Events Support


Company Name:

About: Get the official AIA Events app! It’s your go-to digital conference companion
for all AIA events, including the AIA Conference on Architecture & Design,
Women’s Leadership Summit, and AIA Leadership Summit. Designed to enhance your
experience and make the most of your time, this app gives you the tools to
navigate your event effectively and efficiently.


 
  2025-10-22

AIA Events Customer Service 💢

Hard-to-find customer service info can be a red flag. Is AIA Events Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The American Institute of Architects



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit AIA Events Website

Privacy Policy: https://www.aia.org/privacy-policy

Developer: The American Institute of Architects (AIA)





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3 Most reported problems 😔💔

3.4 out of 5

User Interface is Ruinous

2025-11-02

by They're All Seriously Taken

I find it hard to believe that this app was updated just 1 week ago and that this is the 4th major iteration of this app (Version 4.43.1). I will happily volunteer to beta test next year's app and provide real world user feedback as a service to our fantastic community of architects and allies. It is a shame that searching for a course number returns incorrect results when rushing to find a session's room number...! That, and many other glitches along with zero in-app help, make me want some of my money back.

I'll stop complaining here, and reiterate my serious offer to beta test next year's app, and encourage the app's authors to reach out to recruit ACTUAL potential users ahead of time (starting next month!)

Good luck.

Difficult To Select A Session

2025-11-03

by Saman2024

The practically infinite scrolling of the App makes it impossible to compare the content of the various sessions so that one can make an informed decision on which session to attend.

It would be great to receive a printed copy of the programs so one can easily and physically flip from one page to another.

In the absence of the above, a PDF of the program would be helpful but nothing - nothing - can replace the experience and ease of use of a physical booklet.

App is good in concept; bad in reality

2025-11-04

by Cb1487

I was excited to use the app and to transfer the notes I had taken for the seminar options I had selected. But as many other reviewers have complained, if I bookmark sessions from the full schedule, they’ll show up in my schedule while I’m using the app, but they won’t show up again the next time I open the app making it a waste of time for end users.




Have a Problem with AIA Events? Report Issue




Why should I report an Issue with AIA Events?

  1. Pulling issues faced by users like you is a good way to draw attention of AIA Events to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AIA Events customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AIA Events.


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