Contact My Drama Support
Company Name: Holy Water Limited
About: Experience the thrill of unique and original short dramas and films, each
crafted to last around a minute, ideal for entertainment while on the move.
Perfect for moments during your commute, relaxing at home, or while enjoying a
meal out, My Drama offers a quick escape into quality storytelling.
My Drama Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with My Drama: Amazing episodes. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Drama: Amazing episodes. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://app.dashdramas.com/terms-of-use
https://app.dashdramas.com/privacy-policy
https://app.dashdramas.com/subscription-terms
Read 3 Customer Service Reviews 😭😔💔
Not even gonna try
by Not Happy Mom
The ads made it look very good. I really wanted to watch the 2 stories I saw but after reading the reviews I was hesitant. I downloaded the app and right away had trouble moving on the the 2nd episode of The Alpha Mate. I went to the Terms & Conditions. The following that I read made me delete the app.
Section 4.7
“The Company has no obligation to provide you with customer support of any kind. However, the Company may provide you with support from time to time, at the Company’s sole discretion. “
RED FLAG!
Section 6.7
“Purchases made via an App Store are subject to such App Store’s refund policies. This means when a Purchase is made through an App Store, we can not guarantee refunds. You will have to contact an App Store support.”
That makes sense but…
Section 6.8
“To the extent permitted by applicable law, Purchases made via our website are non-refundable and/or non-exchangeable, unless otherwise stated herein or is required by applicable law”
In other words, you’ll only get a refund through Apple or Google or whichever App Store owner you use IF you make purchases through the app itself.
4.7 is the main reason, along with the reviews which confirm no customer assistance, that I will not be using it. But also the fact that it glitches (if it really is a glitch) as soon as I downloaded it is a major turn off.
Good luck to those of you that don’t care if you’re getting scammed or not because this is 💯 a scam.
Not progressing
by SandraK9277
I log in daily and my coins never change. I have been stuck at 99 coins for 2 weeks. I tried using the coins to unlock one episode and it doesn’t work. I tried uninstalling and reinstalling installing the app and still the same. My progress is completely stuck, I’m not comfortable putting any money at all into an app that doesn’t work. I have reached out to support, but no response. Which is another strike. I would definitely be very cautious about putting any of your money into this app as it doesn’t seem to be well supported and doesn’t work well at all.
Won’t allow you to cancel.
by Procrastinator Mom
I have attempted to cancel this account now twice and I have shut off the auto pay like they say too but this did not help. I was charge again yesterday. I have sent messages to customer care email and they have not been helpful either. I never received the 300 coins daily or any other benefits and that’s with checking both the app and online. There is no log in option on either one either. I will have to report it to Apple since I have not allowed this purchase now TWICE!
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