ElevenLabs Reader Status

Last Updated on 2024-06-25 by ElevenLabs, Inc.

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Common ElevenLabs Reader Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ElevenLabs Reader app on iOS and Android devices. Solve all ElevenLabs Reader app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ElevenLabs Reader iPhone Issues and Solutions

ElevenLabs Reader iOS app crashes, not working, errors
ElevenLabs Reader iOS app network issues
ElevenLabs Reader on iOS has black/white screen

ElevenLabs Reader Android App Issues and Solutions

ElevenLabs Reader has errors/crashing/not working
ElevenLabs Reader server network connectivity issues
ElevenLabs Reader has black screen

ElevenLabs Reader iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ElevenLabs Reader app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ElevenLabs Reader app crashes or not working on Iphone (iOS):

Close and restart the ElevenLabs Reader app on iPhone
Update ElevenLabs Reader app to the Latest Version for iOS
Uninstall and reinstall ElevenLabs Reader iPhone app
Update your iPhone to the latest iOS version

Fix ElevenLabs Reader on iPhone unable to connect to server/internet connection issues::

To resolve ElevenLabs Reader network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ElevenLabs Reader black/white screen (blank screen) on iPhone:

Follow the ElevenLabs Reader iOS app troubleshooting guide Here →

ElevenLabs Reader Android App Issues and Solutions

Fix ElevenLabs Reader not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ElevenLabs Reader app issues:

Force Stop the ElevenLabs Reader App
1. On android, goto "Settings" » click ElevenLabs Reader app. » click "Force Stop".

Update ElevenLabs Reader to the latest version on PlayStore

Clear ElevenLabs Reader App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ElevenLabs Reader app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ElevenLabs Reader.

Fix ElevenLabs Reader unable to contact server/ ElevenLabs Reader internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ElevenLabs Reader » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ElevenLabs Reader » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ElevenLabs Reader on android.

Solve ElevenLabs Reader black/white screens issue on Android:

Follow the ElevenLabs Reader android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ElevenLabs, Inc., developers of ElevenLabs Reader.

About this app

ElevenLabs Reader puts our most capable Text to Speech (TTS) model in your pocket. Convert text into natural, expressive speech. ElevenLabs is an AI Audio research & deployment company. Ideal for articles, ePubs, PDFs, or any text. We develop the most realistic, versatile and contextually-aware AI audio models. Our mission is to make content universally accessible in any language & voice. We can’t wait to see what you can create with ElevenLabs!