Contact Watch Faces Support

by Hdesfca

As others have mentioned, they blitz advertise on social media for a $6.99 lifetime charge, but somehow they think they can charge you $30 a month.

On my initial customer service email inquiry and Technical Support inquiry, I asked what the charge was per month and they did not give me a specific answer but did indicate that somehow I had signed up for a monthly fee plan rather than the $6.99 lifetime charge. Other people submitting reviews here indicate the monthly charges are around $30. When I learned from the company that I had inadvertently signed up for this, I canceled any future charges through my credit card company and I would recommend other people do this as well.

My first inquiry with a question was answered in several hours. My second email with my interest in cancelling was NEVER ANSWERED. What more do you need to determine this is a scam?

Any new buyers, I would suggest you sort the reviews by date so you can see that most of the recent reviews are negative, like this one, written by people like me who have been charged for a monthly service after having signed up for what they thought was a single charge. not transparent, not customer–friendly, certainly classifiable as a scam based on this.

by Miass4

This app is a scam that involves taking people's money on the Apple App Store. It should refund the buyers and be removed from the sales store because the app does not deliver the service advertised by the seller. It's completely different from what was explained to the buyer. The buyer believes they are purchasing a watch theme, which is what the seller advertises. However, in reality, the buyer receives something different, realizing later that they have been legally scammed and misled in a way that is supported by the Apple App Store. Therefore, I urge the store management to reconsider this application, which constitutes fraud.

by Dgtol

I purchased this app with a lifetime single price offering but unfortunately the watch faces can’t be added to your watch. They run via the app and as soon as you put your arm down the watch goes back to default. I would recommend not purchasing this app as it’s a big waste of money. The support team is slow and almost no turn around time to resolve the issue. Overall, this app the the sister app they also published are both now suffering from integration issues probably due to the new OS. Till they fix these issue I suggest you save your money.