Contact BFT CONNECT

Contact BFT CONNECT Support


Company Name:

About: Get on-demand, convenient and affordable rides within any one of our six CONNECT
zones: Central Richland, West Richland & Badger Mountain, Columbia Center &
South Richland, West Pasco, East Pasco and Finley & Central Kennewick. Ride 7
days a week to popular pre-determined destinations within the service zone of
your origin and connect to or from the BFT bus network with ease.


 
  2026-03-04

BFT CONNECT Customer Service 💢

Hard-to-find customer service info can be a red flag. Is BFT CONNECT Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Via Transportation, Inc.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BFT CONNECT Website

Privacy Policy: https://ridewithvia.com/legal/privacy

Developer: Via Transportation Inc.





Can I trust BFT CONNECT app?

Protect your data and wallet. We investigate the developer's website (City.ridewithvia.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.5 out of 5

Fix your app

2025-03-15

by Farm_Mechanic

This app is TRASH!! Not even worth half a star if I could give it one. Anyways I enter a pick up or drop off location and I keep getting an “out of zone location”

Bad

2025-03-16

by Cmonwifi

i prefer the old via apps and how it worked

New to BFT Connect

2025-03-17

by SumKidUpstairs

I had a warm vehicle and a friendly greeting to welcome me. My first ride went well, and the first time I used the app, it was easy and straightforward. Maps available with the zones inside of the app would be useful for planning.




Have a Problem with BFT CONNECT? Report Issue




Why should I report an Issue with BFT CONNECT?

  1. Pulling issues faced by users like you is a good way to draw attention of BFT CONNECT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BFT CONNECT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BFT CONNECT.


Alternatives