Contact Bestplay Support

Have tried to pull up games for two weeks and keep getting a notice that I cannot connect to server. Is there a problem with the app?

I have been playing Happy Clinic and the app is not updating when I finish a level with a reward, I have not received several awards for several levels. For example, the last reward i got was for completing level 150, at level 200 the reward was $2.50 I did not receive, also on level 250 I was to receive $3.00, which i have not received. I am also missing rewards from another game, Sunshine Island. Whats up with your ap?

Why is the app.not working? It has been a week so far. I would like to get back to playing.

I have been seeing a server issue for months I have cleared the cache and data and reinstalled the app.

Please , pay my earnings as soon as possible. I need your payment to pay a house to live. My Paypal account : cristin.parrach@redacted and MBWAy : 00351923513093 Thanks if you pay me now.

I can not cash out my money in

I only have 3 phones that i use and best play is on everyone of them i would like to be able to use it again

I try to cash out and it goes to selfie and video selfie. It will not let me complete the video selfie. I have tried probably 100 times. How are you going to take care of this?

Hi BESTPLAY Support, I’m reaching out regarding an issue with my coin-to-cash conversion rate. I had around 1,314,000 coins and noticed my balance was only $0.13. I was originally playing on an Android device with the region set to Morocco. Recently, I changed my device region to Estonia, restarted the phone, cleared the app data, and reinstalled BESTPLAY. However, my account and balance remained the same, and the conversion rate didn’t seem to change. I’ve heard that in Estonia, the conversion rate is more favorable — around 300,000 to 400,000 coins per $1 — so I wanted to ask if the region change should have affected my balance or if there’s something else I need to do. Could you please clarify how the conversion works and whether region settings impact it? Thanks so much for your help, Maxi

Dear Best play.I noticed you're asking for my home address during a small paymont.Could you please explain why this is needed?I want to be sure nothing is sent to my address without my permission.Thanks Nanda Ramsamoedj

Dear Best play.I noticed you're asking for my home address during a small paymont.Could you please explain why this is needed?I want to be sure nothing is sent to my address without my permission.Thanks Nanda Ramsamoedj

Dear Best Play,While making a small payment ,I noticed that my home address was requested.Could you please clarify why this information is needed?Is it for vertification purposes,or is there another reason?I just want to ensure that nothing is sent to my address without my consent.Thank you in advance for your response.Kind regards,Nanda Ramsamoedj

Dear Best Play,While making a small payment ,I noticed that my home address was requested.Could you please clarify why this information is needed?Is it for vertification purposes,or is there another reason?I just want to ensure that nothing is sent to my address without my consent.Thank you in advance for your response.Kind regards,Nanda Ramsamoedj

Dear Best Play,While making a small payment ,I noticed that my home address was requested.Could you please clarify why this information is needed?Is it for vertification purposes,or is there another reason?I just want to ensure that nothing is sent to my address without my consent.Thank you in advance for your response.Kind regards,Nanda Ramsamoedj

Dear Best Play Team,I hope you´re doing well.I recently attempted to make a small trasfer through your platform and noticed that you are requesting my home address.Could you please clarify why this information is necessary for the transaction?I´m a bit concerned and would like to understand whether this part of a vertification process,or if there´s another reason for collecting my address.I also want to make sure that no physical items will be sent to my address without my explicit consent.Thank you for your assistance ,and I look forward to your response.Best regards,Nanda Ramsamoedj

I was turned for using more than one phone. I didn't realize it was wrong. I've deleted the others but want to use my 979-215-6826 I really enjoy this app and want it back.

Yall server been down for a few days now and we can't get our money please please fix the problem we be playing Yall game for hours so please please fix the q

I can't get the BestPlay app to work. It comes up that they are reviewing my account. It's been awhile and no answer as to what's going on.

I cannot get Bestplay to open on my new phone. Followed directions for this but now my bestplay app says I'm under review. I don't know why as I enjoy playing their games.

Hello I have a new phone and was trying to cash out to my PayPal but I put the wrong one resulting in the app now saying server hiccup. I no longer have the old phone.Can I have my account(s) reset to one with just my new email address? The old email address that I want to disconnect from my biometrics is sundaecain@redacted.

bonjour depuis plusieurs jours impossible de me connecter le message est ERREUR DE SERVEUR nous avons un petit contretemps en ce moment il y a un problème technique de notre côté veuillez revenir dans un instant mais rien n'y fait j'ai désinstaller réinstaller toujours pareil cordialement

When I try to access the app, it says that the server is down. Please let me know if there is anything I can do.

3 to 4 days have not allowed to get on the best play app. It says that I am under investigation, for playing a stupid game. I guess the wins must be racking up too fast for them. Have to slow it down.

Buenos días, el motivo de mi mensaje, es para saber si los servidores están en mantenimiento, debido a que desde el sábado, me marca que hay error en el servidor y no e deja entrar a la aplicación

server is down

"I'm having trouble accessing the app. I’m not sure why it's happening. Can you help me figure it out?"

For past 2 days it says your server is down please advise me when it should be up and running again.

Once I try to connect my PayPal to the app, it says best play redirect and it just kind of stays there and doesn’t redirect back to to complete the payment. Can you help me fix it please

I keep on ketting server error why what is wrong with the app I love all the games on the app but I seem to have problems to connect to the app please help I want to play my games again thanks

For the past 4 days or more it won't allow me to get on the app, it says they're having technical issues and the server is not connecting my wifi is on and connected. But it still won't allow me to get on the app. I want to know why and what's going on.

Bestplay needs to add the one i just gave you so when you transfer my Bestplay to paypal iwill recieve it Please i just need to talk to someon the phone. Can you give me the Bestplay's phone number.i have been trying for 3 days to talk to someone so i can get my money transfered from BestPlay to my paypal account.

Bestplay needs to add the one i just gave you so when you transfer my Bestplay to paypal will recieve it

I need to change my email address. I can't get my money transfered to paypal untill i change my password. How are who do i need to talk to.

My points had not been converted in the past 10 days. I would like to know why. I can't hit the cash out button cause once the timer hits 0 it starts again without converting.. why? I have never had a problem at all and I've played the games for many months!

I just played water sort puz, won and did not receive coins. The same thing happened with Spades.

Best play will not let me cash out it keeps retuning to the 3 hours with out letting me convert my points to cash

For the past few days, I have been unable to connect to the app. When I try, I'm told they're having a technical problem. When might this be fixed?

I am not able to get on my account every time I try to get on it says that my account is under review. Why? This has been going on since yesterday. I would like to get back on my account.

Why can I play best play

I am a paranoid recluse whos's on disability, I h=never leave the house and had been trying to find a way to pass time and hopefully make a bit of money on the side. I had been playing Bestplay games for quite awhile and really enjoying the water sort puzzle one. I was extremely happy cause I had legitimately been able to cash out more than once and thought I finally found a game true to their word. I was devastated when I logged in on May 15th to a message saying "Your account has been banned for suspicious activity" I have no idea what I could have possibly done wrong and contacted them about it....heard nothing and tried again on May 23rd, still nothing. If I can't get my account back the least they could do is tell me what suspicious activity I have done to warrant a ban :,(

Have a new account with best play for a little over 2 days now now seeing my account's on pause and under review please fix this problem cuz it shouldn't be

I'm so pissed I went to cash out and was told that you are reviewing my account...I was using this app and enjoying it then my account got hacked so i got another phone and another email because I can't use my other one ...THIS IS SO BULLSHIT...I WANT THE LITTLE BIT OF MONEY I WON

I got banned for no reason like was really going on. All I did was updated my address because I moved so now I’m banned. I’m not understanding it. What is really going on?

Can someone please contact me I got banned for no reason I was up to 27 dollars and want to be unbanned so I can collect my earnings please

I got banned for no reason I need to get unbanned so I can cash out

I wrote on the review page about Mistplay nit opening games. Guves me error codes and asks if I'm connected to internet. Yes I am!I'm sitting at home. Connected to internet. Please advise why the games won't load. I have money built up I don't want to loose!thanks for a prompt reply