Contact MOONVALE - Detective Story

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About: Embark on a thrilling journey to unravel a genuine criminal case filled with
mystery, hidden secrets, love and romance . Immerse yourself in a modern murder
mystery adventure that feels entirely lifelike! Challenge your detective
abilities by gathering clues & evidence to ultimately solve a murder case.


 
  2025-05-09

MOONVALE Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Everbyte GmbH



Verified email ✔✔

E-Mail: mv-support@everbytestudio.com

Website: 🌍 Visit MOONVALE Website

Privacy Policy: https://everbytestudio.com/everbyte-games-privacy-policies/

Developer: Everbyte








3 Most reported problems 😔💔

4.6 out of 5

Thanks I hate it :)

2024-06-15

by Kitcat1104

Do you have just so much money in your bank account and you want to get rid of a lot of it? Then download moonvale where micro transactions reign supreme! We’ve got: randomized loot boxes of AI art as customizations. AI avatars for two characters so far (Eric and Adam, you’re doing great sweetie) Mini games that you have to play when they say you can play them! (No more doing them all at once so You can enjoy the story without interruption, you silly goose) Zero premium packages! Opportunities to earn one gem. Opportunities to spend 25 gems for a single response! Opportunities to spend even more gems if you want to see any of the multimedia that you won’t be able to relook at! The choice to give them $150 for 1500 gems that definitely won’t last because everything costs gems! A Duskwood special offer that is exactly the same as other offers except you get 5 extra hearts! That’s 5 more hearts you can use on the mini games that are genuinely torture! And interrupt the game constantly! Did you think the mini games would be integrated the same way they are in Duskwood or Orphans like a fun little hacking thing? Don’t be ridiculous. :) If you loved Duskwood you are going to hate Moonvale; but if you really love micro transactions and spending all of your real world money on small amounts of content at a time then this game is for you!

Ai art, no premium unlock option

2024-06-16

by NathanGPLC

I’m sorry to see that not only does this game rely on ai art rather than even stock art for in-game character portraits, but it’s gone to a nickel-and-some option that doesn’t include the ability to pay for a premium content unlock all at once—making it much, much more expensive, and much, much more immersion-breaking with popups for gem purchases and so on. I was all set to buy a vip/premium/paid unlock option and very excited to play the new story by the Duskwood devs, but… all that, combined with cosmetic unlocks being hidden random (they look like you can select them and unlock the one you want, but even though you opened the purchase option by picking a specific item, it just randomizes what you get from the entire pool—and there are three or four different categories of item, so you might get four random portraits you don’t want, no backgrounds, and no avatar frames).

I will happily play the game and give it an updated review if they fix some of these problems, but it just doesn’t feel like Duskwood this time.

Rip off - not what you expect!

2024-06-17

by Arabianeyez101

I loved Duakwood, I paid for the premium multipack once and that was wonderful. No need to spend $$$ to get through the game. Did not expect spending $$$ on Moonvale during just the 1st episode which is ridiculous nonsense. You play the mini games which are torture for only stars which you convert to diamonds. 45 stars for 1 Diamond? How is this possible??!! You play 3 mini games for random 4-5 messages, not exciting as Duskwood. I had more expectations for Everbyte Studios, as a player you emotionally connected with the Duskwood characters, the design and graphics were great considering a low-budget game. You truly felt as though the calls and messages were coming directly through your phone and not the app. Moonvale on the other hand, there’s no emotional connections with the characters as they are using AI, the design and graphic are not realistic which feels artificial. Please bring back the same level as Duskwood with the graphics, the design, the real characters, the in depth gameplay!!! Thinking of uninstalling…


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