Umax Status

Last Updated on 2024-06-28 by Improvement Tech

I have a problem with Umax

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⚠️ Most reported problems ⚠️

Not working

44.5%

Crashes

36.3%

Screen

8.9%

Connection

4.8%

24 hour clock ⏰

Forrest 2024-12-12

91% Face Scan stuck

Lucifer 2024-11-13

It gets stuck at 91 percent when generating scan.

Ralf Winters 2024-01-14

I uploaded my 2 selfies and payed, i waited 10 minutes and i dont get a result. I tryed it multiple times!

Showing 1-3 of 3 reported issues:

Common Umax Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Umax network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Umax App
1. On android, goto Settings » Umax » click [Force Stop]

Clear Umax App Cache and Data:
1. On android, goto Settings » Apps » Umax » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Umax.

On android, goto Settings » Apps or Manage Apps tab.
Click Umax » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Umax » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Umax