Contact Osmosis Support
Company Name: Knowledge Diffusion
About: Discover a more effective way to study for medical school — with your
smartphone! Take your learning on the go with the Osmosis mobile app, your
ultimate study buddy, designed to help you confidently ace lectures, clinicals,
and board exams.
Spend less time studying and gain the confidence to become the
best clinician you can be with our game-changing material on topics ranging from
anatomy to physiology, pathology, pharmac.
Osmosis Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Knowledge Diffusion
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Osmosis Med Videos & Notes Website
Privacy Policy: https://www.elsevier.com/legal/privacy-policy
Developer: Knowledge Diffusion
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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3 Most reported problems 😔💔
App doesn’t work well
by Yours Truly 11
Osmosis itself is fine, it’s not the best and not the worst. The app is not good. It continually glitches. If I pause the video to take notes too many times the app shuts down. When I reopen the app I get a black screen that I may or may not be able to get out of. After losing my spot after the app shuts itself down it doesn’t let me use the drag bar to change the time of the video back to where it was. The playback speed features works fine until the app shuts down. When I reopen it, it says that it’s playing at 1.5x speed when it is clearly playing at 1x, and I can I only get it to work by changing the speed to something else and then changing it back to 1.5. I do not recommend this app.
Unable to cancel
by Sarah99701
I received an email that my subscription was going to be charged again. I had canceled my subscription months earlier. I emailed the company and they bombarded me with emails stating they could not find my account. Now they have charged my account and now are continually emailing me. They have not issued me a refund and have not called me to discuss the problem. It seems very fraudulent. I will have to call my credit card company and have their company permanently blocked from any charges occurring on my card. They also do not allow you to cancel via the Apple ID. Furthermore there is nowhere on the app to cancel a subscription.
GREAT study tool but needs user-friendliness improvements
by Pa_student '24
I am a current PA student and use Osmosis quite a bit to aid in my studies. The content, visuals, and explanations are phenomenal but the app itself seems to be in need of some improvements with regard to user-friendliness. The app often crashes after I select a video to play. In addition, at the end of a video, the app suggests other videos/content to proceed to checking out; however, if I want to simply replay or rewind to the video I just watched, it is not very intuitive and is actually difficult to do because the video progress bar that you’d normally just slide to the left to rewind/restart the video is often hidden and difficult to pull up. It would be helpful if there was a “replay” or “start over” button at the end of videos.
Have a Problem with Osmosis: Med School Study App? Report Issue
Why should I report an Issue with Osmosis: Med School Study App?
- Pulling issues faced by users like you is a good way to draw attention of Osmosis: Med School Study App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Osmosis: Med School Study App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Osmosis: Med School Study App.
