Dimo Status

Last Updated on 2023-10-18 by JACK & JILL SCHOOL LIMITED

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Common Dimo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dimo app on iOS and Android devices. Solve all Dimo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dimo iPhone Issues and Solutions

Dimo iOS app crashes, not working, errors
Dimo iOS app network issues
Dimo on iOS has black/white screen

Dimo Android App Issues and Solutions

Dimo has errors/crashing/not working
Dimo server network connectivity issues
Dimo has black screen

Dimo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dimo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dimo app crashes or not working on Iphone (iOS):

Close and restart the Dimo app on iPhone
Update Dimo app to the Latest Version for iOS
Uninstall and reinstall Dimo iPhone app
Update your iPhone to the latest iOS version

Fix Dimo on iPhone unable to connect to server/internet connection issues::

To resolve Dimo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dimo black/white screen (blank screen) on iPhone:

Follow the Dimo iOS app troubleshooting guide Here →

Dimo Android App Issues and Solutions

Fix Dimo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dimo app issues:

Force Stop the Dimo App
1. On android, goto "Settings" » click Dimo app. » click "Force Stop".

Update Dimo to the latest version on PlayStore

Clear Dimo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dimo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dimo.

Fix Dimo unable to contact server/ Dimo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dimo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dimo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dimo on android.

Solve Dimo black/white screens issue on Android:

Follow the Dimo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JACK & JILL SCHOOL LIMITED, developers of Dimo.

About this app

Experience real conversations through 1-on-1 live video chats, where you can meet and interact with new people instantly. Watch live streaming every day and enjoy singing, dancing, and meeting your favorite individuals. Meet new friends and experience the joy of matching with like-minded individuals. Choose from a variety of filters, add them to your video calls, and have a blast with your friends. this app is the perfect platform for casual and intimate 1v1 video chats. Engage in live broadcasts and become a host to make new friends. Get ready to add a splash of creativity to your conversations and join the this app community today! Join as a guest and have conversations with the lively hosts. Show your appreciation by sending gifts to your favorite broadcasters! Explore our diverse collection of profiles and send messages to people you like. Share your thoughts and discuss your favorite topics. React with our fun emojis during chats. Personalize your profile and showcase your interests.