Contact Pinball Masters NETFLIX Support

by Vasillios

This is all but unplayable. What is this Zen? I’ve played every one of your apps on my phone. Not a single one of them performs this poorly. I was super excited to see this on here, but this is definitely not passable. It desperately, desperately needs an update. Pinball is a game about timing, and the frame rate is so poor that this feels horrible to play. I have no doubt that these tables are fun, but make the app perform better so they can be enjoyed. Then you will have fewer disappointed fans.

by Lord Gek

Hey Netflix,

You've released some great games, and as a big fan of the Zen Studio pinball games, this was a great addition. This 1 star review is not a problem with the game or developers but Netflix's stupid update practices. Who at Netflix came up with the BRILLIANT habit of giving every update to ALL of your games the same generic description? In today's Pinball Master update a new table was added, not that I as a customer would know from that IDIOTIC update description!

by Giuliani

The graphics and performance on my iPad pro is awful to the point of practically unplayable. I believe the iPad pro is capable of nearly 4k resolution but it looks blurry with low res assets that seem to be meant for only the small screens of an iphone. The low res graphics is even worse than Pinball Party on the apple arcade and even worse than the original Zen Pinball app which is over 10 yrs old at this point. No support for landscape orientation for ipad players.

I bought every table on the original Zen Pinball app and it feels like a slap in the face to mobile users that the quality of the apps have gotten worse and worse. I remember when I think it was maybe Barbiebobomb was still the community manager (or maybe Mel Kirk) when mobile users were told that pinball fx3 was coming to mobile. That ship has sailed long ago. I don’ think Mel Kirk has any idea what the hardcore fanbase wants. Why can’t we just get a next gen pinball app that looks good and runs smoothly and that is not locked behind subscriptions or free to play shenanigans? I will buy every table at $5 per table which is pretty much the norm on every other platform. I don’t care about special game modes or “power” ups. I don’t care about fancy ball trails or cosmetics. Give me an online and local leaderboard, give me all the new fx tables with next gen physics and lighting. That’s it and I will open my wallet to you again.