Contact Coin Master Support
Company Name: Moon Active
About: Join your Facebook friends and millions of players around the world, in attacks,
spins and raids, to build your Viking village to the top!
Do you have what it
takes to be the next Coin Master?
** Spin to earn your loot **
Spin the wheel
to fall on your fortune, be it attack time, loot, shields or raids. Win your
loot and build strong villages in the game and move up towards higher levels.
Coin Master Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Coin Master. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Coin Master. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Moon Active
Verified email
Contact e-Mail: support@coinmastergame.com
Read 53 Customer Service Reviews 😭😔💔
I'm not giving my card to speak to a technician. I want my spins back. Was in this morning & had 200k & when I came back on to play this evening, they were depleted to 300. I spend money on this game so I want my spins back asap
I went to your customer support from the App. I was read some information and closed out of the website. Immediately you tried charging me three times in a row for no purchase I made!Stopit!
Bună ziua am constatat ca să terminat jocul cu cuferele și eu nu am primit nici o recompensa și aș vrea să știu de ce?
I would not be concerned with one or two errors but now for the sixth or more times I have been rewarded spins etc and not received. Very frustrating. I very much enjoy this game but this problem, although not life altering, is beginning ti upset me. Thank you for listening. James Ney
Coin master - Myrtle beach- user name John. Reporting inappropriate chat sessions. Adult in nature. Requesting he be removed for inappropriate language and intimidating other players.
I play coin master and was in second place with over 60 thousand has like 10 thousand spins whEn I went in it had me in another room with me on level 1 I buy spin a nd other stuffII want it to fixed was up in a. Higher room my number is 2564763339
I am playing tribal quest in coin Master and it isn't adding up my winnings each time I spin. I have screen shots if you need them. I'm paying $1.25 billion each spin and I hit on winners but it is only subtracting from my money. It's not adding to it. I have lost 10 billion dollars and it's still broken. Please help. Thank you
Had to delete game as phone was acting up upon re loading game it went back to starting over what do I need to do to get back to where I was in the game thanks
Again I answered your rewards site this time for 1000 spins it had me spin a wheel and I won 8200 spins answered the questions did as asked and got nothing. I did it for the ten thousand spins and the coins still I wait. Invite friends to play 9 friends joined and I have not received anything from that. In the last three months I have spent over 300 dollars on this game if not more. Now it's time you let me claim my spins and coins.my name is Charles finch.
Your game Is rigged and I spend 100s playing it. I was betting 500 at a time and it didn't give me my rewards. You SUCK and I wish I could report you.
You still owe me spins and boxes. I fore filled your Facebook request to claim 10000 spins. I did it twice in last two months.you also owe me a rewards box for the invites on the friends invited. I have spent hundreds of dollars on this game and love the game. But I have had spin's in the amount of 3000 lost over night. Twice I was to collect boxes and they were joker boxes that your game shut off and didn't get them are the rewards. After spending all the money I have and posting on Facebook my love for the game you need to clear this matter up now.500 spins does not clear it up. I have reported it to you time and time again over the last two months and also on Facebook too. Thank you for your time.
I again added friends this time three of them and still have not received any spins. First time it was two friends and two family members. I didn't get a spins one then neither. I want my rewards.
Please fix problem with underwater bar that opens when full. This is the 4th time I have had to contact you. Even purchased another package yesterday and the bar is not moving. I have 7 tries and can't use them because of this ongoing problem.
What the hell. You need to look at my purchases and the fact that the underwater still isn't working. This is the 3rd time today. You gifted me 250 spins. Which is nothing compared to what I am spending or should of received
Have used thousands of spins and the bar for under water rewards isn't showing any progress.
W coin master na pasku podwodne cuda nie zapełnia się już tyle spinow użyłem i nic
I was literally 20 hearts from getting my 7.2k bonus spins and then it was removed. I spent a lot of money trying to get there. If that’s how things work I will find another app to occupy my dead time. Respectfully tom
I'm writing you concerning my Coin Master game account. I received a warning when I logged onto the game today stating that I had violated the game rules. I have no idea what I've done & can't think of anything that would have led to any violation of your rules. Please contact me regarding this matter, as I love this game & don't want to lose all my points I've earned thus far or be banned from playing the game. Thank you.
I am in at level 178..i dont have potion rush and golden pass events.please give me these events as soon as possible.thank you.
My I'd is gold no event
Ibgot today +30000 spins and allmoust everything Lost when i heti 2h break For playing. I came Back to play and no spins left
I bought a package and my game was gone I put a lot into getting to village 225 and do not want to start over
I play coin master occassionaly and I noticed on my Bank account that I had a charge for $21.39 from Coin Master. I do make some purchases every so often on coin master, but they are only for the .99 or 1.99 ones. I don't spend much mre than that. I have a $5.00 limit, so I never spend more than that. And no one else uses my phone. Could you please let me know what I need to do to get that charge corrected.
I'm very upset I have almost $69 worth of purchases that were from Moon active on my debit card and I can't get a hold of anybody to get my money refunded so I contacted my bank
i had 12 spin and and got 8 gifts then it just stoped with out giving me my 2 big chest!!! can someone help me please your customer service line is a joke. i want the money back i had to spend for the spins or i want my chest back!!!!
This game doesn’t give you what you purchased when you buy things and it over charges you for something you buy it’s stupid then y’all don’t have a customer contact number this game is bs , i’ve messaged y’all a whole month ago and still yet have not heard back from y’all ‼️
This game doesn’t give you what you purchased when you buy things and it over charges you for something you buy it’s stupid then y’all don’t have a customer contact number this game is bs , i’ve messaged y’all a whole month ago and still yet have not heard back from y’all ‼️
Sehr geehrte Damen und Herren Gibt es heute keine Pyramide? Vielen Dank für Ihre Antwort
Sehr geehrte Damen und Herren Die goldenen zwei Karte die, sie jetzt zum Austausch gegeben haben, diese Saison ist schon lange beendet. Bitte korrigieren Sie das. Vielen Dank für Ihre Bearbeitung.
Not getting Side tournament not Had had one for about 4hours And its the same on me other account and friends that I'm with in cm chat groups r having same problems Regard b.gray
Jocul este goldificat de 2 ani. Ori il faceți sa fie jucabil ori ștergeți sa pot sa îl instalez din nou. Nu este corect cum procedati
De ce la 125k spin am reward dor de 10k spin cind prieteni mei au 25k spin riward ? Rezolvati problema
I having problems with authentication issuse but I thought I had fixed them still cant
someone used my email to buy games that would not even think of buying or even looking at I have 3 charges of 9.12 one of 8. 04 and one 3.12 i would like my money back and this email address banned for life from using moon active.thank you
I had been ranked first in team chest and don't get my 10000 spins as promised..
Hi! What's problem with game ,it's third time I lost my spina ,,now again I'm trying since morning but my game is not ok . Please solve my problem Thanks
Hallo ich habe ein Problem mit Coin Master Am 06.12.2021 um ca 13 Uhr wollte ich CM spielen da war das Spiel regelrecht kaputt ,CM läd seitdem Tag nicht mehr nach mehrmaligen versuchen Neustarts und deinstallieren öffnet sich das spiel nicht. Kann mich seitdem Tag mit diesem Account weder bei Facebook noch bei coin master anmelden was ist passiert ??? der Account das Spiel alles weg. Ich bin ein VIP- Spieler alle Daten zu meinem Spiel : bin im Team Rolos CM Team mein Name bei CM Delphi Stach habe 95581 Sterne bin im Dorf 316 und knapp 60 000 Spins bitte helfen sie mir ich würde gerne weiterspielen habe auch schon sehr viel bei euch gekauft MFG Ute Stach
I don't see my rare card collection completed and not. On the card collection page
My game completely deleted, I lost all my cards, rewards, village’s, everything. I tried to reload it and it has me back at 0 How do I get all my old game back
im not getting my bunnies and its reaaallllly getting me behind. about to finish village. ne ed HELP quick please
I have 20000 spin and over 2 hour i have 0.why??
Had 3 thunderbolt spins and says no internet connection..but I can play t game and buy spins this is ridiculous..u can spend money and play game and not get ur rewards
i have 2 points but i can't use. Please help. Ik heb internet en WiFi
M-am mai plina la voi,dar pot sa spun că degeaba. De fiecare dată faceți niște erori extraordinar de mari. PĂCAT,că este un joc minunat...Nu are rost sa mai zic ce anume mă supărat !!! Căutați singuri și observați...
I invited a new friend on Facebook who has never played Coin Master. She added the game but I did not receive the rewards for new player or the third gift on the friends joined.
I neet free spin but . I can't get . I try lot of thin to get free spin but it don't work. And I spent money. And it take a too long to full the bar. Can you give me some free spin please.
Recupera livelo vecchio dell gioco
Keeps saying no internet. I have internet and wifi. Keeps saying no connection please try again
I have internet connection but Coin Master keep saying retry no lost internet connection but I have internet so please fix whatever it is so I can play. Don’t want to lose my coins or have my village attack
Just spent £8 getting balloons and butterflies the same time press one and the whole lot disappear never had this problem but losing coins and spins
Please Be careful and research before downloading.
by KatWi82
My last review is not posted. I'll check if this one is. First, I would never buy an in app purchase from this game. This game charged my Apple account for an unauthorized purchase. In other words, I did not purchase a package deal. A matter a fact I uninstalled the game the day it claims I made an in app purchase. I don't know what was included in this unauthorized in app purchase because it is uninstalled at this time. The last round I played I received my daily reward. I had about 70 spins. I still didn't have enough money to buy any upgrades on my village. I bet my coins won in some other sketchy round it provides for a limited time. I used up my coins until I could no longer bet. I had less that 700,000. Then I uninstalled the game. I have been playing this game long enough to know it's rigged. I bared with it for awhile as a past time. The last time I downloaded it. I thought this is ridiculous. I uninstalled then gave it a bad review, which is not posted here. Then an unauthorized in app purchase appears on my account. I don't accidentally click on things. The reason I wouldn't make an in app purchase is that I believe that the game would use it up. I would probably get a couple lucky spins; then get sucked dry. Before installing this game please research it. I am going to. I think I will find a lot of complaints and scams. I screenshot this in case the developer doesn't post this review. My last review wasn't posted.
RIGGED
by Apriljayyyy
I don’t even know how to rate this game because it is fun. BUT it is sooo rigged and unfair in many ways but I continued to play. Except now I think I’m over it. I find it fun how you can attack each other’s villages and there’s a “revenge” option to choose who you want to attack back. BUT how is it that I have the same person attacking me back to back in secondsss up to where all my shields are gone and I end up having to pay for more spins/coins so I don’t get my village damaged. But how is it that when I have 500+ spins, I don’t get to attack that same person who keeps attacking me! I get maybe 2 attacks on them and the rest of my attacks are on random people. The person I’m trying to get revenge on, is not even on the “revenge” list! So then I log off for about an hour, and again that person has the chance to attack my village and damage it and plenty of raids involved too. Up to 10 attacks and raids he gets to do to my village and I only get about 2 on their village. Again, this game doesn’t give me the chance to attack or raid the player nearly as much as they attack and raid my village. And I have played plenty of money to get 500, 1k + spins and for nothing! Not to even mention that when I have foxy activated I barely even get much raids when it’s activated. This game is rigged and it just robs you. Therefore even tho it is really fun to play when it’s acting right and fairly, I will be deleting the app.
Not able to comment on the FB fan page anymore:(
by Jpendy86
I really love this game, it’s addicting and I’ve spent an embarrassing amount of money on this game, I am however a little upset about not being able to comment on the coin master Facebook official fan page anymore, I can click on links for free gifts, and I can click on links to be rerouted to Twitter or Instagram whenever there is a post about it, and I can look at the comments on a post, I used to be able to comment, but now I don’t have that option, whenever I would go to CM Facebook page it would say liked and following at the top , now it only has a bar that says saved and if I click it, it unsaves, I’ve never written anything inappropriate, or harassing, I’ve never been rude or tried to get cards from people, I’ve actually sent many cards to several different people just to be helpful, and didnt ask or receive anything in return.. I’m frustrated with this only because I’m not able to comment on the posts where you do a giveaway and are going to choose random winners ... I spend a TON of money on this game, I’m sure I spend a lot more than some people.. and I feel as though I should be able to be in these giveaways just like anyone else. Coin master if you can figure out what the issue is and make it so I can like and follow your page and not just save or unsave it , then I will gladly come back in and change my review to 5 stars, because other than this issue, the game deserves 5..
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