Contact AA Grapevine

Contact AA Grapevine Support


Company Name:

About: The Grapevine app is all things Grapevine right on your smartphone. The monthly
magazine, the articles archives, the podcast, the daily quote, an enhanced
sobriety calculator, and the AA events calendar.


 
  2025-02-12

AA Grapevine Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: webcoord@aagrapevine.org

Website: 🌍 Visit AA Grapevine Website

Privacy Policy: https://www.aagrapevine.org/website-policy

Developer: Grapevine and La Viña Apps




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula






3 Most reported problems 😔💔

3.9 out of 5

Can’t get subscription to work

2023-09-11

by Dylaus

I downloaded the app and tried to subscribe; it charged my account, but still says I’m not subscribed. Tried logging in using the e-mail that is attached to the app store, that I got a receipt sent to, and it still says I’m not subscribed. Tried to subscribe a different time while logged in and it says I’m already subscribed, but still won’t let me access the archive

App support is lacking, archive search is missing terms

2023-10-14

by Selat

App support has no way to report app bugs. Search terms for the archive are missing in the app making it impossible to search by category like “Humor” as the web version of the archive has 2 “humor” categories that you need to choose to get a full listing of results. The app only has one, and the one with only 5% of the most recent results and missing 95% of the historical articles. It makes the app archive search useless. Would report this elsewhere if there was a way to do so but unfortunately there isn’t.

Tech trouble

2024-03-16

by Lady In Nashville

I’m having the same issue as other reviewers. I have a receipt from Apple confirming my subscription but I can’t sign in. I’ve contacted aagrapevine customer service to no avail.
It’s an aggravation. I regret subscribing.


Have a Problem with AA Grapevine? Report Issue




Why should I report an Issue with AA Grapevine?

  1. Pulling issues faced by users like you is a good way to draw attention of AA Grapevine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AA Grapevine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AA Grapevine.


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