Contact YAV Connect Support
Company Name: Via Transportation, Inc.
About: The YAV Connect app is an easy way to book your on-demand trip in Prescott
Valley, Arizona. Select service areas are available for same day or advance
reservation.
YAV Connect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit YAV Connect Website
Privacy Policy: https://ridewithvia.com/legal/privacy/
Developer: Via Transportation Inc.
2 Most reported problems 😔💔
Bad app, okay service, great price
by DaniBoi00
App as a whole is bad and is inaccurate regarding driver location and eta’s in general. It’ll say “pick up in 25 minutes” and it’ll always be 15 minutes more due to error, bad eta, and random pickups/ drop offs along the way. Don’t use if you’re trying to be punctual. More often then not, when I try to request a ride the app says “ can’t find a ride.” No reason as to why, just that it can’t. However, fantastic price so I’ll sacrifice an hour of my day to save $12 on a ride but man is it disheartening to be 6 minutes from your drop off after waiting 45 minutes and they suddenly turn left, pick someone else up, and go towards their destination because it’s slightly closer. Was double charged and reached out via email but I never received a response.
Life Saver
by Isicah
Every time we take the Yavaline, we are greeted with a friendly driver, it’s nice and clean and he will always ask us what the best route is so that we get there safely and in the fastest way possible. This is a great service and it would be great if they expanded the route to get to more municipal and doctors offices.
Have a Problem with YAV Connect? Report Issue
Why should I report an Issue with YAV Connect?
- Pulling issues faced by users like you is a good way to draw attention of YAV Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a YAV Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YAV Connect.
