Contact DSPhoto Backup Support

Company Name: Thomas Le gravier

About: DSPhoto Backup lets you backup all your photos & videos on your Synology NAS
(DSM 6.0+, DSM 7.

Votes 161

2025-01-29

DSPhoto Backup Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.

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Contact e-Mail: contact@dsphotobackup.app

Privacy & Terms:

http://thomaslegravier.fr/dsphotobackup/terms.html

⚠️ Share your Experience & Warn Others

3 Most reported problems 😔💔

4.7 out of 5

Worked for a while

2025-02-19

by Johnjr1961

This backup worked for about 2 months. Now it doesn’t anymore. I just get a cryptic error message. I have emailed for help and no solution yet. Maybe someday it will work again. Fool me once.

⚠️ Troubleshoot | Report Issue

Stay with genuine synology apps

2025-02-20

by Maestro Hunter

I bought by mistake thinking this was a synology developed app. It did not work with my NAS on an older DMS version. Or the latest after updating DMS and DS Photo to Synology Photos. It was expensive and AT&T does not refund for problems with this app.

Doesn’t run in the background

2025-02-21

by Tim-jitsu

Seriously? I have to keep my phone from sleeping and have to leave the app open so that the uploading doesn’t stop?

Have a Problem with DSPhoto Backup? Report Issue

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Why should I report an Issue with DSPhoto Backup?

Pulling issues faced by users like you is a good way to draw attention of DSPhoto Backup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a DSPhoto Backup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DSPhoto Backup.