Contact My Hotel Life

Contact My Hotel Life Support


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About: Are you ready to take on the ultimate hotel management venture? In this
addictive idle game, you'll play the role of a savvy hotel tycoon. Build,
manage, and grow your very own hotel empire from the ground up! Whether you're
a casual gamer or an arcade enthusiast, My Hotel Life has something for everyone.



My Hotel Life Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GOODROID,Inc.



Verified email ✔✔

E-Mail: developers@goodroid.co.jp

Website: 🌍 Visit My Hotel Life Website

Privacy Policy: https://policy.goodroid.co.jp/hcs/privacy.html

Developer: GOODROID,Inc.








3 Most reported problems 😔💔

4.7 out of 5

Annoying Bug

2025-02-13

by MissHoliday

I do like this game, but whatever you do, do not select the double option for offline money earned. I have done this twice. I click to watch the ad to double my income while I am away, not only do I not get double … I don’t even get the original amount.

Forced tutorial

2025-02-14

by Cakekizy

Stop forcing me to buy abilities. Stop forcing me to claim cloud travel rewards. Stop forcing me to look at cloud travel help screen. Delete the hotel income upgrade you shoved down my throat. Delete the cloud travel currency you shoved down my throat.

Doesn’t restore purchases

2025-02-15

by Vick2431

Game got deleted and when I redownloaded it it would not restore my purchases from my previous account, I spent over $30 on this game and now it’s all gone!


Have a Problem with My Hotel Life? Report Issue




Why should I report an Issue with My Hotel Life?

  1. Pulling issues faced by users like you is a good way to draw attention of My Hotel Life to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Hotel Life customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Hotel Life.


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