Contact Threads Support
Company Name: Instagram, Inc.
About: Say more with Threads — Instagram’s text-based conversation app
Threads is
where communities come together to discuss everything from the topics you care
about today to what’ll be trending tomorrow. Whatever it is you’re
interested in, you can follow and connect directly with your favorite creators
and others who love the same things — or build a loyal following of your own
to share your ideas, opinions and creativi.
Threads Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Threads, an Instagram app Website
Privacy Policy: http://instagram.com/legal/privacy/
Developer: Instagram
Privacy & Terms:
https://www.facebook.com/terms.php
19 Most reported problems 😔💔
Good morning, I woke up yesterday to my account being blocked due to false accusations made about my threads account... My Threads account was suspended for me preaching the gospel, building my audience and sharing with my followers. I don't have fake threads accounts or fake Facebook accounts. I'm sharing anything inappropriate or misleading anybody by encouraging them through my ministry. I am demanding that you reopen my threads as these were false accusations made by people jealous and hateful of God & spiteful towards me... I didn't even receive a warning. I only have one thread page... Please restore my account Prophetess JB...
I have deleted the threads app so many times because I’m tired of trying to open the app. Each time instructor open the app it tells me my instagram login does not meet your qualifications and I can appeal. Nothing ever happens. It says try another profile. I like the threads app but I give up trying to qualify to use the app
Hello Threads Support, I am experiencing repeated HTTP ERROR 429 messages when trying to use Threads. The error says: "This page isn’t working right now. If the problem continues, contact the site owner. HTTP ERROR 429." This happens when I attempt to load my feed and refresh the app, and it persists even after clearing cache, reinstalling the app, and switching networks. It prevents me from accessing Threads normally. Could you please investigate this issue or advise on how to resolve it? Thank you.
I am not sure what email I signed up with but aren’t getting notifications. Got logged off yesterday and can’t log in correctly. Can you please help.
i barely signed up to threads and its telling me that ( You submitted an appeal on September 29, 2025 ). when i just just started my threads account on 09/28/2025 on my pc. can some one explain this glitch and or error and fix it please. thank you in advance
I’m just_Cindyx- a day 1 Theeads user. This weekend, I’m getting a “This action is unavailable” notice- and every attempt to restore my connection has been a cycle of confirming my identity and resetting my password. I need help getting back in!
Hello, I recently changed my Instagram password, but when I try to log in to Threads, it keeps saying the password is incorrect. I’ve tried restarting my phone, clearing the app cache, and resetting the password again, but nothing works. Please help me resolve this issue. Thank you, Zdenko
I've been trying to reach somebody that I can't she knows me out of her and it's h a n n a h h love
Hello, I contact you regarding a account threads which has been created with my name Amina Beidari Bertho, and people are sending message but it's not my account. I don't know who has created this account.
I’m locked out of threads because I followed a bunch of people who liked one of my posts. What the fuck I’m gonna trash this fucking platform on X and blue sky until hell freezes over unless somebody fucking contacts me and let me back into my goddamn account. thank you so fucking much.
Se ha procedido a eliminar un comentario en Instagram antes de que pudiera eliminarlo yo misma al entender que fuera de contexto podría ser mal interpretado. Mi intención al solicitar la revisión no es restaurarlo, yo misma lo iba a eliminar al considerarlo un lapsus momentáneo y vergonzoso de irreflexión, no la broma que pretendia.
I’m Sara Hooshmand and I don’t want a picture of me to display on Google when someone searches my name due to Hijab law in my country, the picture was profile of my Threads app like 4 months ago and I also deactivated my Threads account for this to fix but it didn’t change!!
My responses are not uploading in Threads or Instagram..please advise if the issue is w my devise or something else..
Hello my name is Shane and this is my first time using threads and when I went to go open the app it said that my account has been suspended and I tried to appeal the issue but nothings working can you please unsuspend it
Hello thread support team, please I'm reaching out in reference to my thread account, I have been have been having issues accessing my thread account has it kept on stopping and asking me to send a bug message to "Mi". Please I kindly request a review, thank you so much.
sir, i have purchased (pack of 4) new wholesale summer T Men's collar polo shirts golf shirts men's business casual short sleeves Rs. 1149, we have received 02 no. geen pants. what is this
buggy and lacking important features
by Becca111111111234568900
I was scrolling on my feed liking posts when I suddenly got banned for "spam" despite never even posting, only liking posts. I tried to contest the ban but then the app completely froze for multiple minutes. I restarted the app and now it just says there's been an error. I even deleted and redownloaded the app and it still has the same message that I cant escape. there's literally nothing I can do. I'm just glad I made the account with a new instagram and not my personal account because if my actual instagram got banned for no reason I would be even more mad. On top of this, the app itself is like they combined all the worst parts of twitter and instagram, and left out anything good. The feed is clogged with posts accounts from accounts you don't follow, there's no post notification tab, no translate button, you can't select text, you can't search for specific posts, interface is cluttered, I could go on.
Not really viable long term
by Bijoubip
If the best thing that can be said for Threads is it’s a “safe space” away from Twitter/X “toxicity”, one really needs to look inward rather than to an app to make one feel better or safer. After that there is the issue that Instagram and Threads cannot be logged in simultaneously, the early stage of development, it feels rushed out and not complete, just basic and simple. And more. Check other critical reviews, all valide points. Will it improve before daily user count falls off a cliff? 50/50. My bet is Meta will eventually throw in the towel as you never get a second chance at first impressions. The daily user count is rapidly trending downward in close proximity to introduction when it should be climbing upwards toward critical mass. Not a death knell, but a leading indicator of judgement by users. Meta should be increasing daily user count at this point, moving the needle in a positive direction. If there isn’t a community of sufficient size to not just maintain but grow daily users there will not be momentum to sustain it. You can either “Grow or Die”. There is no in-between, balancing on the head of pin. It’s going to take an enormous effort/change and differentiation to set Threads apart from alternatives just to turn the negative momentum around. Crystal balling today, Threads looks set to join the Metaverse in Metas portfolio.
No Likes tab, no search feature, no bookmarks, no hashtags
by Badkitty_
The threads app is the app everyone wants to love but they don’t give us any features that we need in order to love it. If you like a post, you have no history of your likes, so you can’t go back to it later. This is a privacy concern because you cannot track the posts that you liked. You can’t go deep in your settings somewhere and find this because it doesn’t exist. Facebook has always hidden features like likes in inscrutable settings that the average user cannot find. This is not a transparent solution. We need a separate likes tab and we need bookmarks for privately marking things. Also missing from the app are hashtags, anf any search whatsoever except for searching for names of accounts. There is no chronological timeline even though I thought that was promised in this version of the app, but it is not there in the update so far. Overall a disappointment of an app, unless you want to follow random influencers, sports accounts and famous people.
Have a Problem with Threads? Report Issue
Why should I report an Issue with Threads?
- Pulling issues faced by users like you is a good way to draw attention of Threads to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Threads customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Threads.
