Contact Nibble Support
Company Name: GTHW App Limited
About: Meet Nibble – enjoyable, short, and interactive lessons to build intuition and
problem-solving skills.
Our lessons combine the best from different learning
styles and empower you to gain more knowledge in less time.
Nibble Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GTHW App Limited
Verified email
Contact e-Mail: support@nibble-app.com
Verified email ✔✔
E-Mail: hello@elevateapp.com
Website: 🌍 Visit Elevate Website
Privacy Policy: https://elevateapp.com/privacy
Developer: Elevate Labs
Privacy & Terms:
https://nibble-app.com/policy/terms-of-use.pdf
6 Most reported problems 😔💔
I subscribed for one month and was charged two amounts. 9.99$ and 19.99$. Please advise and correct. Malcolm Chesno
I'm trying to cancel this app, but it seems like that function doesn't work. Is this a scam? STAY AWAY FROM THIS APP
I have recieved multiple unwanted billings through my master card which I have not consented. On the 26th of januari and twice on the 25th of february. I wish to have a refund for three unnecessary billings. I am not amused. I'd like your company to solve this problem
Don’t waste your money also keep track of charges on your bank statement
by Batool_motawe
The ad fraudulently claimed that this app touched on scientific topics, which encouraged me to subscribe for the service. However, any content besides basic math, history, and arts is not available. On another note, keep track of charges from this app! I was charged multiple times for the service, and customer support is not easily accessible to mend the situation.
Update: customer service still has not contacted me, and when I attempted to disbute the transaction with my bank, the app claimed to “have provided the service advertised” … which is not true given the huge discrepancy between the ad for the app and the content provided!!
Be Careful When Signing Up for 'Free Trials'
by KSasha
Developers force you to try “a free trial”, after which you’ll automatically be charged for 12 months or 12 weeks before you even get a chance to see what the app is about and what it has to offer. Typical app that makes money by relying on you forgetting that you signed up for a free trial and that continuation costs $$$. I completed the questionnaire, but dropped off after the subscription window popped up - why would I share my card information if I don’t even know what the app has to offer? Common practice in mobile app monetization, but very scammy.
Developers can do better. Let people try the app before pushing subscription models on people.
Unethical business practice.
by Wing Less
This app is another one that provides their customers with zero communication prior to billing. I contacted them 7 minutes after receiving an email saying they had charged me asking for them to refund the charge. It took them one month to reply and, of course, they said no refund.
I think it is a poor business practice to be charging with no communication. How come they are able to send numerous emails, getting you to sign up or be engaged but not one to say “just a reminder, your subscription is about to renew”
I manage my subscriptions through my apple account but for some reason your app is handled through your website this left me (and no doubt other customers, in a state of confusion regarding the management of this account.)
It is a simple ethical and courteous practice to let the customers know before you bill them. I am very disappointed that this company chooses profits over any kind of customer care.
Have a Problem with Nibble: Your Bite of Knowledge? Report Issue
Why should I report an Issue with Nibble: Your Bite of Knowledge?
- Pulling issues faced by users like you is a good way to draw attention of Nibble: Your Bite of Knowledge to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Nibble: Your Bite of Knowledge customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nibble: Your Bite of Knowledge.
