Contact Country Star Support

by GmrGhoulF-U

I was playing the beat star event and it keeps saying I’m missing notes so then it asks to use gems so I do .. then a couple taps later it as I tap on the note it says I miss the note and thing pops up to use gems so I don’t lose streak okay.. I do and it still keeps saying I’m not tapping on the note when clearly I’m tapping on it!!! I lost about 200 gems just trying not to lose my streak for the beat chaser even bc you can’t get those back and time is limited and so are gems when you do t have money to buy more gems!!! Rip off, I want all of my gems I lost back and the prizes I could’ve won but didn’t bc stupid thing kept saying I missed taps when clearly I didn’t!!!!! I want to sue and I can got a Great Lawer! I NEED MY STUFF BACK!!!!

by 2much$$$$$

I’ve spent a lot of time and money playing this game. I have gotten to level 15(?) and there aren’t any more new songs! I have to spend money on a “season pass” to get just a new variety. Also, my game keeps glitching saying I didn’t hit the notes when I for sure hit them; maybe too early or a tad late, but definitely hit them. Very frustrating and I’m about to delete from the app. So mad I got this far in the game and there aren’t anymore new songs being added for the foreseeable levels. You can’t get very far without BUYING gems. You miss a note? You have to spend 3 all the way up to 8 gems! Also, some “normal” songs could be considered “harder” than the others and some “hard” songs could be considered “extreme” there isn’t any consistency.

by Ashley112345

I’m writing my review today as I’ve reached out to the techs of this game for this reason once before and something need to change…. It’s a very fun game I’ve been playing for a few months now along with my family. But I’m here to say don’t waste your time on the events that you receive the tokens in if you don’t plan on getting on every time it tell you something available. I’m a mom of three kids and my youngest is 17 months so realistically picking up my phone when the game goes off isn’t always an option for me. So do to that I’ve lost tokens because the event is closed/no longer available. at this point, I feel like we should still be allowed to spend our tokens or our token should be converted into points towards our song boxes as getting new songs to play gets to be a challenge itself. I know this is just my opinion and many people will probably just scroll past but in the world we live in today $10 a month to get the extras isn’t worth it to me I’ve got kids and random expenses that could pop up at any time Thanks and have a great day.