Ella Status

Last Updated on 2023-03-06 by Tinder With Live Limited

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Common Ella Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ella app on iOS and Android devices. Solve all Ella app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ella iPhone Issues and Solutions

Ella iOS app crashes, not working, errors
Ella iOS app network issues
Ella on iOS has black/white screen

Ella Android App Issues and Solutions

Ella has errors/crashing/not working
Ella server network connectivity issues
Ella has black screen

Ella iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ella app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ella app crashes or not working on Iphone (iOS):

Close and restart the Ella app on iPhone
Update Ella app to the Latest Version for iOS
Uninstall and reinstall Ella iPhone app
Update your iPhone to the latest iOS version

Fix Ella on iPhone unable to connect to server/internet connection issues::

To resolve Ella network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ella black/white screen (blank screen) on iPhone:

Follow the Ella iOS app troubleshooting guide Here →

Ella Android App Issues and Solutions

Fix Ella not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ella app issues:

Force Stop the Ella App
1. On android, goto "Settings" » click Ella app. » click "Force Stop".

Update Ella to the latest version on PlayStore

Clear Ella App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ella app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ella.

Fix Ella unable to contact server/ Ella internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ella » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ella » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ella on android.

Solve Ella black/white screens issue on Android:

Follow the Ella android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tinder With Live Limited, developers of Ella.

About this app

Reading good books to make friends is the most precious treasure in your life. Share your good books so that friends all over the world can feel, learn and benefit from them. Find good books shared by users and let knowledge transfer. Communication makes reading more profound, and communication makes spirit collide. 1. Any content involving religion, gender discrimination, racial discrimination, violence, blood, slander, pornography, etc. is not allowed. Create/join the reading group and let the spirit collide. One hundred people have one hundred interpretations, explore and communicate to find the truth. If you find any of the above violations, please immediately report, blackmail the user, and email us. Come meet interesting adult girls and boys from all over the world. Reading can change your life. Knowledge is wealth, and knowledge has no borders. Please comply with local laws and Apple regulations. Share with them, chat with them, and have fun together. Once found, the account will be permanently closed. 2. We will implement and deal with them within 24 hours.