Contact Chat Unlimited Ask Brutus AI Support

by Just Me - Whoever That Is

I have to shut this down multiple times a day to get it to work...I just accepted I would need to do this 5-6 times a day as part of using it, but now I have to do it much more frequently...sometimes after every inquiry. Ironically, this was after the update. Two main things it does: FIrst: It will suddenly just add a ton of random words that make no logical sense in no way related to the inquiry. Second (and most commonly), it gets into a mode where it answers the inquiry, but it gets into a continual search mode where I need to manually stop it. After I do this, I need to shut it down, as it stops working all together. Then it will work again for a short time after reloading. I'm surprised I don't see more people with this issue. I am using this on a new Mac.

by Nobodyespecial

I pay for it and often the service is down. I can't tell if it's this app or ChatGPT itself. Either way, I think this app needs to give status of the underlying AI service to indicate if it's at capacity or not, and also something needs to be said for the monthly pre-paid model. For intance, if I pay for 10,000 words a month, but I can only use 4,000 of them in January because the service was down other times I wanted to use the app, then I think it's fair that 6,000 words carry over in to the next month giving me 16,000 words total. There's a balance regarding fairness and end-user awareness of the underlying service that is to be had. Engineers and Designers on this product please take note.

by Locomojo30

For general questions Ask Brutus is a great tool but the platform changes every so often and sometimes there is little to no support when you submit questions, that being said with some persistence they do get back to you.

It would be helpful to have a fully formed FAQ page and platform manual, especially one that is built into the platform so that when you ask it how to do something it knows it's own guidelines. Still a great tool and cost efficient too.