Contact Love and Deepspace Support

Dear Infold team I hope this message finds you well. I am writing as a dedicated player to address a concern regarding the wish event. During the event, it was announced that the reward Photo Pose and Headwear would be added to the Lunar Shop once the event ended. However, it appears that these items have not been made available in the Lunar Shop as promised. I kindly ask you to honor your initial statement and add the Photo Pose and Headwear to the Lunar Shop. As a player, I was looking forward to obtaining these rewards, and fulfilling this promise would go a long way in maintaining trust and satisfaction within the player community. Thank you for your attention to this matter. I hope to see these items in the Lunar Shop soon. Best regards, Alba

Hello, I have a problem installing the application. Writes: «Update failed. Please free up storage on your device and try again», but my phone has 16 GB free. I tried deleting the app and reinstalling it, but it didn't help. Is there anything we can do about it? :(

There are flaws in the game that honestly spoil the impression. There are no more rewards, and favorites are added. To upgrade cards, you need a lot of materials, about 14 thousand to upgrade one card at max level, are you serious? Even with donations, it's hard. All games need sales, but not in such a way that it becomes impossible to play because you are literally stuck. Stamina is low and not enough for anything, characters do not level up because of this, it is difficult to go through content and get crystals. Please do something about this, these nuances slow down all development in the game.

I bought 10 prayers from a limited edition, but in the end the payment went through, but the purchase never came(((

При прохождении 2 главы Night Unending, Funeral, игра в какой то момент просто вылетает, и глава не прохолиться дальше определенного момента.

I can not normally enter the game, I want to download the update, it gives something and the update starts again, already 5 times.it says if anything I can contact support.it will be fixed at all? There was just a little bit of 80% left, but NO!!! I HAD TO STOP LOADING AND START UPDATING NOW!!! I'm sick of it!!!

I have a problem with the new version in December 31. When I go to update the app, the update finished and at the end stopped to continue the download. I deleted the game and I downloaded it again but for some reason the game doesn't stop to verify resources. It does verify resources again and again for the whole day. I hope you can help me because I can't find a Solution for this

Hi! sorry for disturbing, i have some issue with new event pull, it just doesn’t work😭i can’t pick memory id like to get, i can’t make pulls, but standard pull works nice. what should i do? my device is nice, quality is ultra, but even with the lowest quality it doesn’t work

for a recent update, I received gifts on my mailbox, but I can't collect them. and there's Deepspace wishes. he writes to me that the item quantity limit has reached. failed to claim. what to do in such a situation. I don't have anything full.

Hi, I have a problem. I can't get into the game. Not from Apple, not from Google, not from email. What could be the problem?

The Turkish Lira and 1540 lira I gave for the right to wish were wasted. The Memory I wanted did not come out. I was told that it would be released, but it did not come out, another Memory came out. I will file a complaint. I was defrauded. I shouldn't have trusted this game team. I didn't care about the game. What upset me was that my money was wasted. Of course, the Memory I wanted would come after 69 takes. Why did another memory come? The same memory had occurred to me before. You are all a fraud. I researched everywhere, I got accurate information, it's the fault of those who trust your team, you are the discouragers, all my enthusiasm was wasted, I was excited and hopeful, but all my money was wasted, I just wanted to spend money for some fun, but you broke my enthusiasm. don't want to say rude words but really your team, you deserve this very much, this is a scam, I trusted you but you broke my trust.

I logged out for a while and after redowloading it won't let me in i log in and then this page pops up saying "User identified generating defeault portrait" it starts to dowload and then stops at 70% please help me get my lv60 account back

Hello, I want to convey some complaints after I updated the game from the last Rafayel event from the playtime feature that I can't log in with the reason 'your account is unabble, please log in again', and now during the Zayne event, I can't claim rewards from the Yunshan event I hope you guys can fix this problem, it makes me uncomfortable when playing the game, please Thank you

Please i already used 4.6g to Download the game after it download i played it foray time and the next day when I open it. It says to download again what is this please help please

I have a problem regarding the network. I cannot login because it said I have a problem in connecting to other servers because of my internet, but my internet connection is literally Good. I tried to do the Steps but it did not work so I have no choice but to contact customer service. So please fix it thank you

Hello so I have an issue with main story chapter 7 and episode 11 the part where Rafayel grabs me it just starts lagging really badly and the sounds goes bad and then I get kicked out the game and it just repeats with that story part and I can't pass it what do I do?

Hey I am in love This game is absolute pleasure Since I downloaded this game I've been facing issues The glitches in this game are ufff I wish I could attach a pic of how many issues there are with user interface. Please fix it

I've been experiencing issues with battling for the past few weeks. Whether I enter battle for bounty, core hunt or the deepspace trial, the game will always go back the loading screen when you enter the app or it will exit the game entirely. I've tried deleting and installing the game, restarting my device but nothing seems to work