Contact SentriKey Real Estate Support
Company Name: SentriLock
About: SentriLock just made REALTORS® job a lot easier. The new SentriKey™ Real
Estate app features a new look, clearer prompts, and an action-based layout so
you can perform key tasks in just seconds.
SentriKey Real Estate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SentriLock
Verified email ✔✔
E-Mail: support@sentrilock.com
Website: 🌍 Visit SentriKey Real Estate Website
Privacy Policy: https://www.sentrilock.com/privacy/
Developer: SentriLock
3 Most reported problems 😔💔
App works... lockboxes, not so much!
by Stiles Smiles
If you buy something that doesn’t work... you return it for a working item. Unfortunately SentriSmart thinks that it is okay for you to troubleshoot their faulty product for hours on end. If you are a busy real Estate Agent you simply do not have time to fix others bad engineering. It took me over an hour to trade in my lockbox for a working lockbox because SentriSmart made me go through troubleshooting before I could get a working product. Extremely disappointing after having to run around to make sure keys for clients house were secured because their extremely expensive lockbox is faulty. Poor customer service. If it doesn’t work, take it back!
Where is the support?
by Sassyrealtor
After this last update the app is no longer working and the key card was discontinued by my association. Contacted support and was told they were aware of the issue and working on it. As of today, it still is not working. The app info states it is compatible with my phone and I shouldn’t have to buy a newer one just for this 1 app to work. Please fix! Also the app is consistently slow and the box communication errors out so you have to attempt multiple times...
Not user friendly
by AnotherUnhappyAgent
After removing physical cards I am unable to access homes while in low cell areas. ShowingTime integration doesn’t automatically add homes into “My Schedule” and when I attempt to add homes using the add button their search option fails to retrieve home data.
I can only assume they just don’t want to support physical cards anymore and now their system is just lackluster at best. At worst it’s a critical loss of time.
Have a Problem with SentriKey Real Estate? Report Issue
Why should I report an Issue with SentriKey Real Estate?
- Pulling issues faced by users like you is a good way to draw attention of SentriKey Real Estate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SentriKey Real Estate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SentriKey Real Estate.
