Contact Wizz Air Support

My friends and I were traveling as a group from Luton to Italy. One of my friends checked in and when we arrived at the air port Wizz Air representatives stated that he did not check in and charged him, his wife, and his son around £100 to fly. Myself and another one of my friends checked a bag in coming back from Italy. However, once we arrived at the airport the representatives informed us that our bags were not checked in. I was charged £35 and my bank statements showed me that I paid for the original check in. I was charged twice for my bag. I would advise everyone not to use this app as you will get unexpected charges.

Absolutely terrible, I don’t even know where to begin. You cannot download you pass only off of the app. You will have to PAY to be seated next to the person you’re flying with, even if you are a club member, book off the same account and are a priority flyer. Absolutely unacceptable, additionally when you try to contact them you have to pay and they do not answer emails promptly at all. By all means avoid flying with this airline even if they are cheap. Terrible service. Worst I have ever flown with and I frequently fly (1-2 times a month)

Wizz Air sold us tickets but it turns out that the flight was overbooked so we were denied passage at the gate, and unfortunately it also told us that flights for the next day were also overbooked, which is something it should have told us from the start rather than selling us tickets and telling us that we should submit a ticket to get a refund. This business of selling tickets even when the flight is already full is absolutely predatory and needs to have legal repercussions