Contact Ingress Prime Support

It is the worst game I have ever known, where everything is handled by influences; if you don't know the developers or you're not friends with the people behind this company, you're a zero to the left, they don't listen to you, they don't answer you and they put bots to answer your support tickets; to such a level that being a geo-localized game you can be accused of harassment or whatever comes to mind without legal evidence or anything, without they worrying of the laws of your country and even so you show them that any accusation made against you can be legally refuted via the justice system in your country. Cases where it has been shown that internal staff gave access to players of a faction making the game benefit with confidential information to an entire group or the case of the photographer who worked for the same company and who was "wrongly" banned without evidence during a live event or all the Vanguards that have left stating that they do not support the current vision of the game are just some of the many things that show that the internal management of the game is deplorable and leaves much to be desired. Certainly a waste of time.

This game doesn’t seem to have a lot of players. Really it seems like just a couple of people who spoof the game with a couple of accounts. The premise of the game is really unworkable. It sounds fun to go out and explore but no one actually does, and it is frustrating if you do and then have your portals taken back while you are still there but no one else is. If Niantic can’t stop spoofing then they should level the play field by creating their own spoofing platform. This game doesn’t actually promote building community and outdoor exploration. As far as I’ve been seeing it promotes bad behavior which Niantic seems to contribute to. This game has actually been a very toxic experience and I wouldn’t recommend it to anyone. If anything this is an example of a game that should actually be banned based on the type of behavior it promotes. I say that being someone that doesn’t support banning anything lightly.

I used to just love this game, but the community here in the Bay Area is a ghost of what it used to be and for me the unbearably pretty and sparkly prime UI still disrespects the role play/time investment a serious agent has to make to really immerse oneself in the agent role of this game. Basically I just can’t pretend I’m an ‘agent’ anymore using a ‘scanner’ that looks so much like a stupid game. The old scanner was designed like a tool not a toy. The genius of the original Ingress UI and shtick was in the ‘make believe’. I just can’t make believe anymore no matter how hard I try The UI reminds me I’m just playing a boring and sadly declining game and nobody cares anymore if I accomplish the mission anymore. Hope someday this global friendly capture the flag get off your sofa concept gets a reboot cause for a time in my life it was a really great way to get a little exercise, meet great people and explore the world.