Contact Nuvo Player Support
Company Name: Legrand, Inc.
About: Player Portfolio, the whole home audio system from Nuvo, offers true listening
freedom with instant access to endless music options. Play Pandora in your
kitchen, iTunes in the den, or the same song throughout the entire house – all
from a single, intuitive app.
Nuvo Player Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Legrand, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Nuvo Player Website
Privacy Policy: https://www.legrand.us/privacy
Developer: Legrand North America
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3 Most reported problems 😔💔
Very Unreliable
by Truthful Consumer
I have many Legrand products in my home that I’m very happy with. The Nuvo products and app are the exception. The app is very glitchy and unreliable. Quite often it can’t even find the Nuvo products on my network, and it’s not my phone because this happens on all our devices. I have nine Nuvo P200 players, installed in 2020. Three of them have died and the product is discontinued so there’s no replacing them. The app hasn’t had a software update since 2020 - a pretty sure sign that the manufacturer has stopped supporting this system. Don’t waste your money on this - buy Sonos instead. I also have some Sonos products that I bought in 2014, and those still work flawlessly. Sonos continues to update the software and come out with new products. The only reason I didn’t install Sonos throughout my new house in 2020 is the integrator that wired my home wasn’t a Sonos dealer and talked me into using Nuvo. That has proven to be a huge waste of thousands of dollars. Eventually I’m going to have to dump all my Nuvo stuff and upgrade to Sonos like I should have done to begin with.
Disappointed in the Nuvo interface
by Rhythmatist_1
The Nuvo player amp with my Sonos speakers sound superb BUT and it’s a huge BUT, there are a whole bunch of glitches that will drive you crazy! 1) If you stream Sirius satelite radio it will play for about 35 minutes and then just drop it and when you try to connect it will tell you “channel not available” on everything, but after an hour it’s ready to go again. 2) This system falls off our network at least once a month and doesn’t auto re connect. You have to run a hard wire to your router and re introduce the player to the network. This is ridiculous! Antiquated technology! I am searching now for another option to replace Nuvo because after 7-8 months of this nonsense i’ve had it!
Great concept, terrible delivery
by Ekoe1313
The music shared service (like Sirius) constantly says the channel is not available and stops playing. Once you close the app go back in a start again you have another 30 minutes of possibly uninterrupted music.
If you try to play your Apple Music library it doesn’t recognize family sharing OR Apple Music that’s shared.
Overall, kind of a let down for something that should play YOUR music and be a conduit to audio. Feels like there are training wheels on this software.
Have a Problem with Nuvo Player? Report Issue
Why should I report an Issue with Nuvo Player?
- Pulling issues faced by users like you is a good way to draw attention of Nuvo Player to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Nuvo Player customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nuvo Player.
