Contact Support
Company Name: OneSpan International GmbH
About: Two-Factor authentication provided by OneSpan is now in your pocket!
Mobile
Authenticator Enterprise Security.
This version can only be activated with
Enterprise Security activation codes.
Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mobile Authenticator ES.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mobile Authenticator ES.. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Does not work
by Mike561
Worked great for six months. Now over the weekend it just stopped working. App opens but no numbers. Reported to my bank on Monday. They say still waiting for vendor response. Contacted vendor myself today (Wednesday) and vendor says they can only work with the bank and they are always responsive. Tried deleting app, reinstalling, resetting phone, installing all updates. Nothing has worked so far.
Blank Front screen
by TheWisePrincess
I have opened and deleted and re-opened so many times and all I’m getting is a blank screen. It’s been updated and still doesn’t work. I have an IPhone 7 Plus and it worked in the beginning for 5 mins and then gave me the blank screen ever since. I’m willing to change my mind if there was a way to fix this.
Looks like a decade old app
by Aleonqe
This app looks like a decade old app built for any other platform. What pisses me off is that this app has no regard to the UX design whatsoever, in fact this is the most ugly app installed on my iPhone and if it were not for the mandated 2FA I would just remove it.
Have a Problem with Mobile Authenticator ES.? Report Issue
Why should I report an Issue with Mobile Authenticator ES.?
- Pulling issues faced by users like you is a good way to draw attention of Mobile Authenticator ES. to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mobile Authenticator ES. customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobile Authenticator ES..
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