Contact Half Marathon Trainer Support
Company Name: FITNESS22 LTD
About: The Ultimate 1/2 Marathon training app: 21K Runner is the easiest and most
successful program for training for your first 21K. 21K Runner improves your
fitness with an awesome training program.
Half Marathon Trainer Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Half Marathon Trainer: 21K Run. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Half Marathon Trainer: 21K Run. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FITNESS22 LTD
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://www.fitness22.com/privacy-policy
https://www.fitness22.com/premiumsubscriptionterms
Read 3 Customer Service Reviews 😭😔💔
Charging a subscription all of a sudden
by KateC27
I loved these apps, and have been using them for years. I have many of them from this developer. Tapped in today to see I now have to pay for a subscription to this app, when I’ve already purchased the full version long ago. No thank you. Deleting, after years of being a loyal customer. There is no reason to pay for a 6 month plan or another $15 for an unlimited version when I already paid to go pro and nothing is changing on the app. Sad, because I loved the program, but don’t like being nickeled and dimed.
Apple just got rid of my review and I'm too lazy to type it all out because it was long
by Annoyedhskksb Djs
I just typed a super long and detailed review of this app which was lost. Ironically, this is similar to the 43 minutes of my life that were lost after I spent them running in the blistering heat only to have this app skip back to the warm up after 48 minutes when I accidentally grazed the button with my finger. I understand that you can lock your phone to "prevent" this, but that's rather impossible when I'm forced to use other running apps simultaneously because this one doesn't show your pace when you run! There are free apps out there that are MUCH better for runners. Why is it Sooooooo easy to just delete an entire segment from a run?? Shouldn't there at least be some kind of confirmation prompt before just skipping back and deleting all traces of hard work/torture?! Why can't the app record all of the runs that we do and just ADD the extra time if the runner chooses to go back to the previous segment?! Or why can't the user manually go back and edit the run after it is completed by deleting segments if they don't wish to have them factored in?! This is beyond annoying. Otherwise this app has good potential.
Would give it 5 stars but for a major bug
by RumiDawnWalker
The bug is that the app freezes about 15 - 20% of the time at the end of a run, such that so I don’t know my distance or time, nor are my miles recorded. The app freezes with exactly one second remaining, after the coach voice says “Great job! See you again in a couple of days.“
This bug seems to happen especially on the “Day 1” of each week, but I’ve had it happen on other days including Day 6 — the longest run — when it was particularly infuriating to not know how far I had run.
I contacted the app developers months ago about this bug and they recommended I make sure my iPhone was up-to-date with the latest operating system; it was.
This bug is a total bummer, for I otherwise love this app and wouldn’t hesitate to give it five stars. But the bug is a tremendous source of frustration. [Incidentally I also used the 5K & 10K apps (which are excellent) and never had this issue.]
‘Hope they get the bug fixed!
Have a Problem with Half Marathon Trainer: 21K Run? Report Issue
Why should I report an Issue with Half Marathon Trainer: 21K Run?
- Pulling issues faced by users like you is a good way to draw attention of Half Marathon Trainer: 21K Run to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Half Marathon Trainer: 21K Run customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Half Marathon Trainer: 21K Run.
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