Contact Bass Player US Support
Company Name: Future plc
About: Bass Player is the deepest source of inspiration, information, and instruction
for players seeking mastery of the low end. In print, online, and in person at
Bass Player LIVE!, Bass Player is at the core of a dynamic and diverse
musician’s community.
Bass Player US Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Bass Player (US). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bass Player (US). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 4 Customer Service Reviews 😭😔💔
I ordered Bassplayer magazine in either December or November of last year for my son in law as a Christmas gift. He has yet to receive an issue of the magazine? I paid by credit card. I cannot find a legitimate way to contact this magazine. I want my money credited back if they are not going to send his issues.
The worst format I’ve experienced
by Mstott25
I prefer digital subscriptions. From magazines to newspapers to books, it’s much more convenient to have it all on my iPad. Bass Player magazine has been pretty good on the digital front until they decided to go through this “My Favourite Magazines” digital subscription manager. Every time I open the app, without fail, there is a problem downloading an issue or logging in. I am told to go to the Help section to navigate how to retrieve my issues through iTunes. The content is good but not worth the hassle. Bass Player needs to do some more research on user experience. This coupled with the fact that I literally receive two spam emails a week asking me to subscribe to bass player magazine (I’ve been subscribed for years) makes me think they have completely lost touch with their reader base, they have us chopped up into different categories (digital vs print?) and are not honed in on the actual concerns of their market.
Missing All Issues - Avoid updating until further notice!
by Jbestwick
This latest update deleted all of my issues, dating back to 2011. I spoke with tech support and went through all of their recommended steps five times to fix & restore. Nothing worked. I was then given an excuse that they'd be closed Dec 20 - Jan 2 and that "no further work will be undertaken during this time". I'm all for people having a nice winter holiday, but a keeping an app broken for 3+ weeks (that we've paid to use) is unacceptable. This new Bass Player UK is sadly off to a very rocky start.
Subscribed but no issues
by Teleblues
I'd like a refund please, your publication is unacceptably blurry and I'm forced to purchase print issues if I want to actually READ any articles great magazine but I’ve subscribed (off and on for years) and I can’t read anything but the sample.
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