Lansing State Journal Reviews

Lansing State Journal Reviews

Published by on 2024-10-24

🏷️ About: From critically acclaimed storytelling to powerful photography to engaging videos — the Lansing State Journal app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.8%

🙄💅🫥 Neutral
35.7%

😎👌🔥 Positive experience
19.5%

~ from Justuseapp.com NLP analysis of 1,162 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Enjoying access to updated news on demand

- Great paper to keep up on MSU and Lansing news



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Cannot unsubscribe!

2022-05-21

Once they get you signed up it’s darn near impossible to unsubscribe. If you call the 1-800 number, which is outsourced, they’ll say it’ll take a few days but it never gets done. However, I do enjoy the news at my fingertips but when I want my subscription cancelled I don’t want to go through unnecessary changes to have it done. I’m still currently trying!

Update: Six months later and they are still sending me a bill and I first cancelled in January, not to mention numerous times afterwards. They should do better.

Would like to read, but keep being cancelled,

2022-06-22

Three times my delivery has been stopped with no notice. They have given a variety of reasons, but none make sense since they have an active credit card and were withdrawing automatically from my bank account prior to the cancellations. Now they have cut off my digital access. Then I complained recently I was told that someone would call me. That was two days ago! What is up. Lucky I love to read Graham Couch!

Terrible and Maddening!

2022-07-23

I have been trying for a few weeks now to easily access the e-edition via LansingStateJournal . The various bugs and hindrances have made it impossible. Today was a new one, requiring a password although I was already signed in and just not responding to the password entry at all. I’m done. Canceling and not coming back. I don’t need to start every day angry and frustrated after fighting with LansingStateJournal for 10 minutes or more so I can read the newspaper.

Terrible

2022-08-24

LansingStateJournal does not contain up-to-date articles. The newest item in the "Life" section is 4 days old. The new html option is not legible. The e-book version keeps directing me to download iBooks, which is irritating since I already have iBooks. I am a paid subscriber and I'm about to cancel because of this terrible app.

App hijacks my browser! And so much paid “news”

2022-09-25

Using it on iOS 13.6.1 on an iPhone X

LansingStateJournal works well with my paid subscription and lets me read the articles I’m interested in reading.

However. When I am in Safari, going about my non LSJ business, LansingStateJournal somehow hijacks Safari and rolls through multiple repeating screens of the last article I read in LansingStateJournal . Sometimes it won’t let me navigate anywhere else in Safari.

And generally speaking about the LSJ content, there is way way too much sponsored/paid “news” that gets in the way of reading actual LSJ-produced coverage. I understand the economic reason for this but it is annoying nevertheless.

The worst paper in America.

2022-10-26

This paper is only recycled news. Often you will see stories in the Detroit Free Press days before you see them in the LSJ. They don’t update stories and in fact have very few new stories daily. Frankly I try to support the local paper but the truth is the local paper does not support the local community. It appears they are only concerned about managing their decline.

Good app but no mention of subscription requirement!

2022-11-27

I downloaded this thinking the $1 would be all that’s needed however after a couple articles I am now locked out from viewing any more unless I subscribe for $7.99 a month. I was planning on actually paying for a subscription (as the content is usually good enough) until I was forced to and I found out how overpriced it is. I guess I’ll just continue using add blocker and reading online. You lost a customer here and will continue losing add revenue due to add blocker! Too bad I actually enjoyed the LSJ.

No content

2022-12-28

I have purchased LansingStateJournal and yet I still get you must subscribe. I contacted customer support and was told to uninstall/reinstall. I did this and get the same result. I updated my account password, same result. I tried closing everything and power cycling. Now I get the timer just spinning away and I can not cancel. LansingStateJournal needs some serious attention.

Temporary stop your subscription delivery

2023-01-29

Can’t find anywhere to do this online. Is the only way to stop delivery for a period of time is my iPhone

Wanted to like it but it wouldn’t recognize my subscription

2023-03-02

I wanted to support my local newspaper so I purchased a subscription using the website. I have the online digital only subscription. I installed LansingStateJournal logged in and probably was asked to restore my subscription at which point the whole thing just freezes. Not sure why it doesn’t work but I think I need to cancel.

Pretty good but can’t stop sports notifications

2023-03-31

Even though Sports is not checked under the Notifications setting within LansingStateJournal , I am still constantly bombarded with sports updates. Drives me batty!

Can’t access my account information!

Quick access to local news.

2023-05-02

I appreciate the ability to access local and state news readily.

Good writing

2023-06-02

The local stories are in depth and well researched. Well written. Cost was prohibitive for paper delivery any more other than Sunday.

Newsjunkie

2023-07-04

Found I didn't have time to read the print edition. LansingStateJournal supplies all the news I need! Easy to navigate and the stories are relevant to my needs.

LSJ on the rebound

2023-08-04

I am enjoying my digital subscription to LSJ. I get the stories that I want to read. I don’t have to run outside to pick up the paper. The Journal is trying to improve their journalism quality.

Great news source

2023-09-05

LSJ is essential for keeping up to date on everything happening in the area

Handy app for local news

2023-10-07

I’m enjoying having access to updated news on demand. We also get physical Sunday newspaper which I’ve missed for the past few years. Glad to be back

My local paper

2023-11-07

I appreciate that they have some good reporters who look behind the curtain

Terrible Customer Service

2023-12-09

App does not acknowledge my paid digital subscription. Three calls to customer service and a supervisors return call that never came, and I still do not have full access to LansingStateJournal .

Graham & Company

2024-01-09

I'm a former Lansing resident living in Plymouth. I subscribed to the LSJ to read Graham Couch, a superb sports and occasional public interest writer. What I found was a great paper to keep me up on MSU and Lansing news. Keep up the great work!

Pop up adds!!

2024-12-16

All of a sudden video ads just pop up full screen while reading, not even touching the screen. You close it and it just pops up again and again. Never used to do this. Annoying!!!!!

Where are the funnies?

2024-12-16

Try as I might, I never could find the funnies. That’s bad because that is the only reason that I subscribe to the paper. iPad Pro 13.2 iOS.

Auto play ads with sound

2024-12-16

I pay for a subscription and each story is now accompanied by auto playing ads with the sound on. Terrible app

Not great

2024-12-16

Why is it that some pages are blurry until you go forward or backward a few pages then return? Less problem with Free Press.
Now USA Today shows up but won’t load.

Good writing

2024-12-16

The local stories are in depth and well researched. Well written. Cost was prohibitive for paper delivery any more other than Sunday.

Not bad

2024-12-16

LansingStateJournal for the LSJ is not bad. By that, it is basic, easy to read top stories. The usability is fair to good. What would I change? Perhaps allow readers to select what news that want and don't want. Ownership of the LSJ would be another, but that's not the apps fault 🤔

It keeps in touch with our special city. Well written.

2024-12-16

Enough said.

A good read

2024-12-16

Really good to keep up on lansing area news

Great source for local and national information!!!

2024-12-16

The price is fair also...

Great content and experience

2024-12-16

Worth every penny for my subscription!

Great way to get my news!!

2024-12-16

This is a great way to get my news. I have not had any issues with LansingStateJournal . what so ever.

Game day

2024-12-16

What I like most about the LSJ is the sports commentary by Graham Couch.



Is Lansing State Journal Safe? 🤗🙏


Yes. Lansing State Journal is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,162 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Lansing State Journal Is 30.3/100.


Is Lansing State Journal Legit? 💯


Yes. Lansing State Journal is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,162 Lansing State Journal User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Lansing State Journal Is 85.9/100..


Is Lansing State Journal not working? 🚨


Lansing State Journal works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Lansing State Journal Digital Subscription $24.99
Lansing State Journal Annual Digital Subscription $69.99


How was your experience with Lansing State Journal? Post a Review




Features

• Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period.

You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase.

Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period.

From critically acclaimed storytelling to powerful photography to engaging videos — the Lansing State Journal app delivers the local news that matters most to your community.

• Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline.

Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

• Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you.

• Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests.

• Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.

See "Subscription Support" in the app's Settings for more details and customer service contact information.

  Customer Service/Support
Developer:
Gannett