Contact Bible Gateway

Contact Bible Gateway Support

Published by on 2023-10-16

About: Take the Bible with you wherever you go. The Bible Gateway App is the OFFICIAL
and FREE mobile Bible reading and learning experience from BibleGateway.



How to Contact Bible Gateway Customer Service/Support

Bible Gateway Contact Information

Listed below are our top recommendations on how to get in contact with Bible Gateway. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bible Gateway. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HarperCollins Christian Publishing, Inc.



100% Contact Match

Developer: HarperCollins Christian Publishing

E-Mail: [email protected]

Website: Visit Bible Gateway Website

58.33% Contact Match

Developer: HarperCollins Christian Publishing

E-Mail: [email protected]

Website: Visit HarperCollins Christian Publishing Website



More Matches

Get Pricing Info for HarperCollins Christian Publishing
Contact HarperCollins Christian Publishing! Or Contact Support
Need help using HarperCollins Christian Publishing? Try their Help Center now!
HarperCollins Christian Publishing in the News!


Social Support and Contacts

HarperCollins Christian Publishing on Facebook!
HarperCollins Christian Publishing on Twitter!
HarperCollins Christian Publishing on LinkedIn!



Privacy & Terms:

https://www.biblegateway.com/legal/terms/?interface=print




Reported Issues: 9 Comments

3.9 out of 5

By Anita Rivera

9 months ago

I can’t open up my Gateway app and it has had poor performance; I hope it can get fixed - have many notes on it - very disappointing

By Kathy

1 year ago

In the audio section, the reader I selected automatically switches to dramatization and the book and chapter selected is not the one being read. Please advise.

By JL

2 years ago

Bible Gateway: You removed The Passion Translation (TPT) of the Bible from your website. Why then do you continue to advertise the TPT as though you carried it on your website? For example, type into Google "2 Corinthians 5 TPT" and it will bring up multiple entries advertising the TPT on Bible Gateway? Does TPT know you are continuing to advertise their name and product after you publicly criticized said name and product? That's dishonest on your part, all the more a website focused on the Bible. I will check again in a few weeks to see if you have corrected this "problem" If not, I will make TPT aware of what you are doing.

By Vilma Hagler

2 years ago

I am so disappointed with Bible gateway copying the cancel culture. I use The Passion Translation everyday. Whoever made the decision to remove TPT from Bible gateway app made a costly and bad decision. I will not use bible gateway anymore. I will encourage others ,especially on social media sites, not to use bible gateway. Too bad bible gateway did not do their due diligence to research The Message Bible, Goodnews Bibles, The Living Bible, etc have similar translation as The Passion Translationslation.

By Shauna Hughes

2 years ago

Greetings, I recently purchased a year subscription via my iPhone to BibleGateway Plus, but am now experiencing freezing & crashing when I attempt to use the Study Tools/Resources with my laptop. Please explain why this keeps happening or provide instructions separately (i.e. Android vs. iPhone, PC, laptop, tablets etc.). Thank you & God Bless. Kingz_Daughter

By Robert Oliver Jr.

3 years ago

I have noticed as I look up keywords to verses that the number of reference verses has changed. I was wondering why as I am working on a project since 2012.

By Jumpin Jonny


No longer using because of TPT removal

I had use this app for over a decade and it was very helpful and allowed me to look to different versions of the Bible. I like using different paraphrases and versions to see different perspectives from translation teams in people. The ESV and HCSB were my main resources, but also enjoyed the AMP, as well as the paraphrases (Message, TPT). About a month ago in February 2022 I tried to look up a verse in TPT, and it was no longer available. I reached out to support letting them know it was missing, hoping it was just a technical glitch. I reached out several other times with no response. It is my assumption this app has been “influenced“ by the movement to expunge TPT as a resource to followers of Jesus. It saddens my heart, because we are supposed to be united, and not divided. If people took time to understand the difference between a paraphrase, and a literal translation or thought for thought translation, I believe TPT would still be a resource available to me. I have now downloaded YouVersin, and will use that resource. Again, very saddened by the impact of the religious-mindset on this platform which simply cannot operate in Grace……no one is going to lose their relationship with God because they read TPT!



By Vlanex


3 chances but still disappointing

This is my third time in 10 years to give Bible Gateway a chance to overcome multiple problems and I see the same problems if inconsistent and undependable performance. The lack of progress is disconcerting. I had my first experience only via computer and it was not good. Many bugs. I asked for support but didn’t get any response until over a week later. Even so it was frustrating. There was little attempt to make the technical corrections and eventually they just offered to give me my money back. I had to be honest with them, admitting that I was disappointed by fellow Christians who were not diligent businessmen. I felt embarrassed when I saw that Apple reported they have not gotten any response for their requests to provide privacy practice details. I also see there has been no version update since a year ago. That’s not a good sign. You can see for yourself The best, most responsive developers are updating their widely used apps at least once a week, average 2-4 weeks. The top Gun developers are updating every few DAYS In response to user feedback on various bugs. We Christians are held by our Lord to much higher standards of stewardship.



By Photo Bug 2013


Notes Difficulties

And another comment after the last update: nothing regarding my notes below and below some more has been addressed. Please fix the issue. - - - - It continues to crash and the copy and paste feature within the app is not like it used to be. I have so many years of notes in this app. Please fix - see below. - - - It crashed repeatedly on me this morning. I have been using this app for years and have so many notes in it. Please fix the notes issue (see below) and bug that caused it to crash. - - - After last update - my complaint remains. Please bring this back. I make the notes so I can refer to them later. I don't remember when they were created, so if I can't access them when I am reading, they are of no use. This would absolutely be 5 stars If you bring this back. - - - I use the notes feature heavily. Until the last update, I was able to highlight a verse, click on the notes icon, and see my previous notes. Now I am only prompted to create a new note. I don't know when I wrote my previous note(s), so searching for them is not easy. When I am following along in a sermon or discussion, I need to access the notes immediately. Also, I used to be able to copy to the clipboard and insert verses into notes. That feature is gone, too. PLEASE bring these things back!




Have a Problem with Bible Gateway? Report Issue

Leave a comment:




Why should I report an Issue with Bible Gateway?

  1. Pulling issues faced by users like you is a good way to draw attention of Bible Gateway to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bible Gateway customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bible Gateway.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Reference