Contact The Simpsons™: Tapped Out

Contact The Simpsons Support


Company Name:

About: THIS GAME IS LIFE-RUININGLY FUN! From the writers of The Simpsons, comes the
city building game that lets you create your own living, breathing Springfield!
When Homer accidently causes a meltdown that wipes out Springfield, it’s up to
you to clean up his mess… we mean, help him rebuild it!

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The Simpsons Customer Service 👿🤬😡😠💢😤

The Simpsons™: Tapped Out Contact Information

Listed below are our top recommendations on how to get in contact with The Simpsons™: Tapped Out. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Simpsons™: Tapped Out. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Electronic Arts








Read 4 Customer Service Reviews 😭😔💔

4.7 out of 5
Pat Dirvin
2023-11-20

My simpsons game is no longer connected to my amazon account. I need to know how to set up a payment without amazon so I can purchase donuts. thanks.

About time to end

2022-05-02

by NickelEdge 2

It's was always been a bit buggy. But with the latest update the iPhone6plus gets hot to hold and quits after about 5-15mins of play or switching 1-3 neighbor towns. This along with the lack of sales on premium currency, I've started phasing the game out. It's not worth the cost. On this game it should only cost 50% the max cost and and last you a year. When they had the sales it would save a good amount and would last most of the year. And as time went on the sales got better, though this trend would continue. But the sales of premium currency stopped and now would only last you half the year. When you look at the amount spent, I could get a AAA title collectors edition with a season pass. I loved the game but the bugs with increase of cost is making me rethink, if it's worth still playing.

Update: may 23, 2018
So they increased the ways and amount of premium currency you can earn in the game. But the bugs and crash of the game have gotten more frequent. And a new bug, I was trying to speed through a event using premium currency. The game crashed and on reload the event was over. And far as gameplay, their is no news/alert on game events starting. So pretty much always came in late and could never finish the first act. Probably the only good thing is I haven't spent any real money on the game in a while.

WARNING⚠️

2022-05-09

by Balling Color

I’ve had the game for about a year or so and I play it off and on. I’ve never logged in (which I guess is partially on me) and by the time i did actually create the full s count, hoping it would kind of transfer what i already did, i was already in a far space so I just play anonymously. Just today 3/14, I played in the morning and had all my content. This afternoon I go in to check on the tasks and it’s completely started me over. There were no glitches, the app was just updated, but it completely blanked out and I have no way of getting that back. They even state that on the service pages. I was well over 100 levels and it’s all gone. There’s been so many times where I have to reopen the game multiple times because it doesn’t connect to the internet properly so there are no bug fixes or anything during each update. The updates themselves are annoying because they force you to update to get the new journeys-updates that sometimes don’t even come through until just a few days before the deadlines, forcing you to constantly play so you finish and get the rewards.
It’s not worth the time to start over completely.

Completely Lost Hope

2022-05-16

by Gordie Jennings

The Simpsons Tapped Out was once my favorite game on my phone for many different reasons, mostly because I could rearrange Springfield however I wanted. But, almost a year ago now, a few bugs appeared, starting with an in-game update. The screen said that it needed a 950mb update to continue, so I clicked ok and it took about 30 minutes but the game was normal for the most part afterwards. The next day though, I came back to check on my city, and the game wanted me to update the same thing again. I was a little confused, but I still went ahead with the 30 minute update. As you might tell, I was pretty dedicated to this game at this particular moment. The next day, the same thing happened, so I contacted EA. They gave me the basic troubleshooting steps like restart your phone, see what amount of storage you have, etc. I did all that and yet- nothing. So, I took a break from the game for a while, thinking that in three months EA would’ve fixed the glitch. Today I got on again, and it had to update again, another almost gigabyte of storage wasted. I think that today was Tapped Outs final test to see if it would be fixed, but I think my Tapped Out days are over. I had a lot of fun with this game in the past, but now playing it is a waste of time.


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