Contact Imbibe Magazine Support

This app on both the iphone and ipad is horribly maintained and the process of “logging in” as a subscriber is probably the worst experience I’ve ever had on a subscription-based app. The hard copy of this magazine is quite possibly a great joy, but considering the app seems to lose my login every few weeks and then Imbibe randomly changes my password every single login and then sends it to me in email after the fact - it’s impossible to tell at any given moment if I will actually be able to read an issue of Imbibe on any iDevice. Do yourself a favor and just skip this app and subscribe to the magazine if you’re an industry pro.

Wish I had seen all these reviews before I purchased a 2-year digital subscription. I’ve read the print edition for years and loved it, but this app is completely non-functional. It won’t even let me login. It won’t even say “incorrect password”... it just reloads the page without logging in. If I try other methods, such as entering my name and address, it says “account not found”, even though I HAVE AN EMAIL WITH A LINK TO MY DIGITAL SUBSCRIPTION. If I try to look up my account by using my account number, there aren’t even enough spaced to enter in all the numbers!! What a joke.

I purchased a digital subscription on their website, but am unable to view any content after logging in. Called support and they told me to wait “until Thursday” for it to activate. Who ever heard of such a thing? Purchasing digital content that you don’t get immediate access to? Well, here we are a week and a half after I purchased a subscription, yet I still don’t have access to anything. I guess I got ripped off?