Contact HistoryExtra Magazine Support
Company Name: Immediate Media Company Limited
About: Enjoy BBC History Magazine, the UK's best-selling history magazine, on your
iPhone and iPad. Dive into the latest issue, download the entire back issue
collection and save more with a subscription.
HistoryExtra Magazine Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BBC History Magazine Website
Privacy Policy: https://policies.immediate.co.uk/privacy/
Developer: Immediate Media Co
Privacy & Terms:
http://support.apple.com/kb/ht4098
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5 Most reported problems 😔💔
I cancelled the subscription for the BBC History Magazine in March 2023 after my daughter no longer reads this. We have continued to receive a monthly copy and on checking my banking details you have withdrawn the sum of £53.38 on 31/03/23. I was sent a confirmation to say that this had been acknowledged and cancelled at my request. I have since destroyed the details so I am unable to give a subscription number the IMC history ref was 000000100005441916. Can you please contact me asap to arrange a refund and to cancel this unwanted item.
We did not receive our March issue. Our subscription is a gift from Sara Hills Garvald Haddington Scotland We did not get a Jan issue, but weren't sure when it started. Sub# is 4048607214 Thank you
Doesn’t recognize my subscription
by Margew
I love the magazine and the app works fine for the most part. However, I have automatic renewal and it will not download the issues for 2020. It wants me to buy them, but when I click that, I get the message that I’m not up for renewal until Sept 2020. I’ve clicked “restore purchases” on both my iPhone and iPad and it’s still not recognizing my subscription purchased through the app. It downloaded the new Collector's Edition of Elizabethan Era, but not the regular editions of the history magazine. Please give me the magazines I’m paying for. I gave you a lot of money for all the back issues too. Actually, my iPad issues ended with July 2019, so you owe me more back issues for that
Great magazine, horrible app, bad customer service
by Apsdojf
As with many others, the app won’t recognize my digital subscription. I’ve spent several hours on the phone, exchanged many emails, but no one has any idea how to fix this problem. Too bad, I’ve really enjoyed the content when I’ve seen the paper magazine but they obviously don’t care about their digital subscribers.
UPdate: If I could give 0 stars I would. Continued bad service. Buy the magazine in paper or don’t buy it at all.
Beautiful Magazine
by Edna Millay
Update, Sept. 2019. The app crashes when I try to load new issues. Haven't got useful help yet from the support team. Hope this isn't the end of a beautiful thing. 😕
If you already love history, this magazine is a fun way to take a break from your 500 page tome and read short, beautifully illustrated articles on a variety of topics.
If you're just getting into history, it's a good way to sample a variety of topics.
That said, the mag is almost completely Anglo-centric and caters to already well-developed English audiences enamored of the Tudors, the middle-ages, World War II, Vikings and Celts, and these basic areas get covered over and over again, albeit from many angles.
Nonetheless, I really enjoy it. Another mag, World Histories, may be more palatable to those wanting a less England- focused dose of history.
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