Contact Traxxas Link

Contact Traxxas Link Support


Company Name:

About: Traxxas Link connects wirelessly to the next generation TQi radio systems via
Bluetooth®. Traxxas Link delivers exciting features to exploit the full
capabilities of the TQi radio system, TQi Telemetry Expander, Traxxas Stability
Management, GPS Speed Module, and DTS-1 Drag Timing System.


 
  2025-10-29

Traxxas Link Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Traxxas Link Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Traxxas



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Traxxas Link Website

Privacy Policy: https://traxxas.com/tos

Developer: Traxxas





Can I trust Traxxas Link app?

Protect your data and wallet. We investigate the developer's website (Traxxas.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.7 out of 5

Updates cause your RC to fail

2025-03-09

by Project Manager 89801

When this app causes your RC to quit working, remove the Bluetooth TQi module from your transmitter and your RC will work again.

After the app updated the firmware on my TQi module in the transmitter, the RC no longer worked. ESC (VXL3) was flashing throttle trim error, receiver was flashing low voltage error. I contacted traxxas support and they said I needed to buy another receiver for my RC, but I could use their “lifetime warranty” to buy another one. They offered no other suggestion other than to spend more money with them. There is no way to get an old version of the app or an old firmware version according to traxxas. I removed the Bluetooth TQi chip from my transmitter and my RC worked again… indicating the problem is with traxxas firmware and not the receiver. Hopefully traxxas doesn’t sue me for this review like they do other people that review their products.

Still firmware issues exists

2025-03-10

by Supercharged03GTP

Just bought the traxxas link Bluetooth module, followed all steps in setting it up and got an error message saying unable to verify the update and to make sure everything is connected.. triple checked everything and tried again.. same issue.. been trying for hours now to see if I can get the firmware on the TSM to update but to no avail. Must be traxxas link software. Please update the app to fix this potential bug.

Ok app

2025-03-11

by Aassssaasjjn

I have a traxxas TRX 4 and I hooked everything up and I have very hot summer days about 110 a day to 100 and the battery voltage and speed and the motor temperature would not work…

I also I have very decked out trx4 it may be because that I have the long arm kit and lights and costum bulky bumper I built my self.

If I was you don’t get the app if you need theses things things.. NOW if you need it for races and all of that get it it’s spot on and it’s not very expensive




Have a Problem with Traxxas Link? Report Issue




Why should I report an Issue with Traxxas Link?

  1. Pulling issues faced by users like you is a good way to draw attention of Traxxas Link to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Traxxas Link customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Traxxas Link.


Alternatives