Contact Othello - The Official Game

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About: Play the official LITE Games version of the popular board game Othello now for
free on your iPhone and iPad with offline and online multiplayer mode. Othello
is a strategy board game for two players.



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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LITE Games GmbH



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Othello Website

Privacy Policy: http://privacy.lite.games

Developer: LITE Games




Privacy & Terms:

https://www.lite.games/games/Othello/



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3 Most reported problems 😔💔

4.5 out of 5

Crashes constantly

2025-03-08

by Mekhi Phife

This app is incredibly unstable on iOS. You cannot exit the application, tap on any notifications or hop on or off WiFi mid game without triggering an automatic loss - it says you’ve lost by disconnecting. Something. As simple as swiping down from the top right corner to lower the volume of the music playing off the phone on a Bluetooth speaker, then swiping back up to resume the game results is a loss by disconnection. This has probably happened to me about 30 times in the 3 days I’ve had this app and it’s unbelievably frustrating. Oh, and if you get a phone call mid-game that you decline to answer, yup - lost game due to a disconnection.

Another issue - the invite to game feature doesn’t work, at all. I’ve had players I’ve wanted to re-play, added as buddies and invited to play but it simply doesn’t work.

Also, the rating/score system makes no sense at all: 3 points for a win against anyone and no points lost for a loss? There’s no way to target play against people at a similar skill level since you can’t actually peruse the high score list and select people to play.

As much as i love this game, these issues have made me want to delete this app altogether because I can’t enjoy the game with all of the stability and disconnect issues.

How’d the developers allow this app to hit the market with such glaring issues? It’s mind-boggling to me that these haven’t been addressed.

Dropped connections

2025-03-09

by SailTX

Enjoyed the game, especially the ability to play others, but found the incredible number of lost connections and the obnoxious ads that continually launch the App Store without permission (and interrupt the game or cause lost connections) very frustrating. It happened extensively on WiFi and seemed to be linked to the ads. So I began playing exclusively on cell service. That helped, but lost connections and rogue ads were still a problem. It got so bad that to play, I would restrict my phone to prevent the App Store from launching. This helped, but same issues persisted. After months of this, I’ve grow tired of having these issues and the company is not addressing this so I am deleting the app for good.

One issue away from 5 stars

2025-03-10

by Fjhshdbsybs

Issue: This game used to work fine, but the past few days it has lost connection multiple times, whether on WiFi or LTE, both with strong connections. Half of the time this manifests in the other players piece appearing on top of mine before failing, otherwise just a brief pause after clicking my piece and a “you lost” message saying I lost connection.
Another thing: you really should implement a better platform for competition. If you showed relative skills in game (% of games won, # of wins) and had more obvious messages about how the player compares, this would drive people to play your game more and increase profit significantly. You’re welcome.




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