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The app is very slow, I would probably buy everything on a web browser if buying online. I only downloaded the app because of their “snowed in” promotion, where they are giving away free gift cards. For the promotion you blow on the screen to see if you’ve won, but it hasn’t actually worked. I see on the App Store this feature has only been on the app for 5 days, so there is probably a glitch or something that needs to be worked out. Either way, for the promotion to work your microphone needs to be turned on for the app. I went into settings, did some research via Apple, and the only way to turn on the microphone is if the app requests to use the microphone. The problem is that there was no option ever offered to use the microphone, no way to request to use the microphone, and no way to manually turn on the microphone for the app. The app just says “enable your mic to play,” despite the obvious problem that they didn’t force the app to ask permission to use the mic when adding the feature to the app. TLDR: promotion doesn’t work, app is slow as heck, don’t waste your phone storage on this app.

I used to open this app multiple times a day to play the game, get some cute wallpapers, and buy some lotions and clothes when they had a sale. But now that the game (that I was completely obsessed with) is gone, I’m pretty much done shopping at VS. Like everything is really expensive anyway, why not give customers a chance to have fun and win a lil something if you’re expecting them to buy $60 sweatpants? Ridiculous. Also, the “chill” tab is literally just frustrating, glitchy videos and cliche quotes. I’m all about self care and confidence building but honestly, telling me to “be myself” through really basic statements that you can read on crappy dollar store greeting cards isn’t really my idea of “chilling”. Also, I’m not sure why all of the college hype is necessary. I’m a college student and even I think it’s way too much. Like apparently all VS shoppers live in sororities? Fact: that is not true at all. Some women who are older than college age probably feel pretty uncomfortable right now and honestly, I don’t blame them.

I would receive emails about promotions that you would have. I would go to your site and spend my time trying to get the deals and while checking out, it would then state that the merchandise is no longer available. It did this about 3 times, I got so frustrated I decided not to order anything. There were other promotions that the same thing happened where the merchandise was not available. If you going to have these deals please make sure that you have enough merchandise for at least more than a few hours. My daughter really loves your clothing and I really wanted to get her some of these deals for Christmas, but I am disabled and can not go to your store on Black Friday and take the chance of being pushed as my other daughter (who lives in PA) was when she went to your store. We pay a lot of money for your clothing and I think the one time of the year when you have these wonderful promotions we should be able to GET them. Thank you, Lori Eberhart