12OnYourSide Reviews

12OnYourSide Reviews

Published by on 2024-03-06

🏷️ About: Download the power of the WWBT NBC 12 News application right to your iPhone! NBC 12 News provides you with local news, weather and traffic coverage for Richmond and the rest of central Virginia. Features include: - Breaking news alerts - First Warning Weather, live radar & storm tracking - First Warning Traffic - School closings - Live, local news headlines and stories - Sports - Video - And so much more! Also serv.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
43.9%

🙄💅🫥 Neutral
36.0%

😎👌🔥 Positive experience
20.1%

~ from Justuseapp.com NLP analysis of 6,276 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides up-to-date news and weather information

- Easy to use interface

- Contains podcast links within news stories



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

New Version is Terrible

2022-05-22

Yesterday when I opened my NBC12 app, it contained a statement that a new version of 12OnYourSide was available, in that the current version that I was viewing would no longer contain updated new stories. It directed me to download the new version of 12OnYourSide . So I did. The new version is nothing short of terrible. It is extremely cluttered, filled with ads and annoying pop ups, and a ridiculously oversized default font. Several times now, I have inadvertently opened and I merely trying to scroll among different stories. And, curiously, several of the news stories appear TWICE. This new version of 12OnYourSide is a huge step BACKWARDS. If if significant improvements are not made to the NBC 12 app, I will likely delete it and instead download one of the other Richmond news station apps. They cannot be any worse. I truly do not understand what NBC12 was thinking when it thought this new version was an improvement. Very frustrating.

Too Cluttered, Not User Friendly

2022-06-23

The new app isn’t user friendly at all. I shouldn’t have to click through multiple ads to get through to the home page.... the home page that is now so cluttered that half the time I can’t find what I’m looking for. The new UI when it comes to going back and forth between articles and sections isn’t intuitive, either. A huge step backwards... disappointing, because this was my favorite news app

News

2022-07-24

You report as news talking points and opinions from CEO NBC. So this is not news. Your local reporting of Richmond metro is more appropriate.

What makes it news when it is lead by one head, totally impossible. DETACH IT FROM NEW YORK. We are Virginians!! If we are to be more like them why should we have government and taxes. It’s taxation without representation.

NBC gave over $1M to Dems and less than $150k to Republicans. News is news. So if it is not news, I do not watch. Journalism is no longer possible from NBC.

During weather alert. Stop ads and reviews.

2022-08-25

I can’t watch weather news on app during this tornado warning time because of so many pop ups and ads and now review request. I keep getting to the updates and live news then it interrupts with something else programmed in your app. During emergency weather situations cut the crap off on app and let us get to needed info faster and without watching ads each time we navigate into app. Common sense.

Horrible app

2022-09-26

My wife uses this more than I and she is just livid. The layout in the previous app made it easy to find articles. Not so with the April 2021 update. Unless there is a new update reverting to the previous format we will look around for someone that can make local and state news easy to find at a glance. Just because your team CAN “update” doesn’t mean it SHOULD be done. The previous app worked just fine.

Had to delete app

2022-10-27

I have followed WWBT CH 12 since the earliest days online, way before apps. I have used all the apps. Each update was more problematic, and the last was the end for me. Horrible! Clicking on a notification did not even take me to the story (previous links did at least take me to the story, even if it wasn't the updated version.) I am done with 12OnYourSide , will try to use the website from now on.

This version of the app is useless

2022-11-28

I use voice over to read my screen. With this version of 12OnYourSide , I can’t close the pop up ads because the close button is grayed out. The only way for me to get it to go away is to switch to another app, then switch back. However after reading another asection of the screen, the ad pops up again. It is impossible for me to get through an entire article. 12OnYourSide is unusable for screen reader users.

Terrible, terrible, terrible update

2022-12-29

You’re latest update is the worse update of 12OnYourSide. Get a notice of some news article, tap on it, get to 12OnYourSide , have to go through many, many icons to get to the article. By then I’m frustrated enough I just close 12OnYourSide and go elsewhere to get the news I was looking for. Don’t know who the developer is on 12OnYourSide but they need to do much, much better. I will not be using 12OnYourSide anymore.

Newest update ruined it

2023-01-30

I agree a refresh was needed, but you have ruined it with more ad’s and self promotion tiles. Why do you need to put large tiles for promoting all your other apps and features in the middle of the Top News? Two stories then four advertisements is super annoying and that’s on top of the local business ads that paid to be there. 12OnYourSide should be renamed the NBC12 Ad app. Such a disappointment.

New VIDEO ads pop up

2023-03-03

The layout is great. NBC 12’s articles however are full of grammatical and spelling errors for which is truly disappointing coming from a professional media organization.
Additionally, the annoying ads that pop up have now turned into video with blaring audio that have you scrambling to turn down or off.
This was the last remnant of NBC 12 that I held onto and somewhat appreciated. Now deleted, my separation from this organization is complete.

Weekend Sports Report

2023-04-01

Why don’t you ‘ll stop reporting sports on weekends. It ‘s kind of sad. Nobody knows what they are reading. Poor Kelly doesn’t know a baseball game from a soccer match. In reporting baseball the home team is always on the bottom, but you’ll seem to like the Squirrels on top when they should be listed as the home team on the bottom. Also you would have never known the British Open was being played because it was never mentioned. If you can’t afford a sportscaster on weekends, you ought to just skip it all together. I am trying not to switch channels but if this continues on I might have to make a change.

App Has Become Battery Hog

2023-05-03

Battery charge has started to show battery charge percentage drop from
100% down to 80-90% charge with little usage. A review of which apps are sucking the life out of the charge, 12OnYourSide is number one with no close second runner. 12OnYourSide this morning is showing 54% battery usage due to background activity. I have turned off location & blue tooth - background app refresh was already turned off.

What the heck is 12OnYourSide doing in the background when background refresh has not been turned on? iPhone is up to date on iOS. I am deleting 12OnYourSide and will check for update that stated battery impact issue bug has been corrected.

New version is terrible

2023-06-03

I love NBC12 and used to love their app, but the new design makes it so convoluted to find news stories, and there are so many more clicks to navigate than there used to be and the ads keep you from locating the stories easily. Having podcast links buttons within news stories article buttons while scrolling is also very confusing and annoying. It also seems to work more like an html site not an app, so when you click on the side bar it doesn’t collapse and you can’t get back to the list of stories without closing 12OnYourSide . I hope this is a beta test and that they have big alterations in the works otherwise I’m going to have to defect to a different news app!

New App for More Ads

2023-07-05

Forced to upgrade to this new app for news and weather, but the new interface is laid out so that every time you touch the screen you get redirected to another pop-up ad. Really poor function layout. I feel like my phone is getting hijacked.

What happened to the “Swipe right for new articles” in the news feed? Now you have to go back to the home screen and then scroll down to the next article. Bad design!!

Ads have taken over

2023-08-05

As the title suggests and others have noted, the increase on ads has negatively impacted my experience with 12OnYourSide so much that I had to delete it. There is always an ad upon opening (which is fine), but I can’t read more than a story or two without more ads popping up. This is a shame because I really enjoyed the content NBC 12 provides. I hope they reconsider this decision so that I may re-install 12OnYourSide at some point in the future.

Newly updated app is not as good

2023-09-06

The newly updated version is not as good as the other. Titles are not as bold AND way too many Ads!!! If your fingers accidentally touch one, it pops into a commercial! The Allen and Allen ads are awful to click out of!!!! The tiny X in the corner doesn’t always respond and when it does, switches over to web commercial! I have been forced to se it several times before I can get to the news!!!!!! Downloaded your app for the purpose of reading the news! You won’t let me!!!

Story updates do not load!

2023-10-08

Whenever I get notification of an update to a story, clicking on it only loads the previous version! Refreshing and reloading does no good and I won’t share stories that headlines don’t reflect “child found safe” after I’ve sounded the alarm that they’re missing/endangered!

Great Job!

2023-11-08

Thought for the day: Attitude is everything! With the right attitude, the worst situations & circumstance are overcome much easier. Focusing on what could go right versus looking at what can go wrong will reap far better benefits. Even when things don’t go as planned, if we learn something during the process, that in itself is a victory. Nothing ventured, nothing gained! Change the way you think, look for the possibilities, not the impossibilities! God Bless!

Crashing

2023-12-10

Since doing the latest update, app crashes immediately upon opening. Please fix soon!

Great way to connect to news

2024-01-10

I love 12OnYourSide . Wish they would update more often especially on weekends and I wish they would edit content for grammatical errors better. Other then that; it’s perfect!

Issues after the latest update

2024-11-17

After doing the update, it shows nothing other than the Joel Bieber ad. Completely frozen. Prior to this, 12OnYourSide was okay. Nothing was special about the layout but at least I could see the latest news. Please fix!

2 weeks since original review, dealing with the same issue. Guess I’ll have to delete 12OnYourSide!

Not a Fan of the new release

2024-11-17

The new design is disappointing ... there appears to be no organization, articles are repeated multiple times and the redesign just seems to be a platform foe larger and repetitious ads.

12OnYourSide used to be my “go to” place for local news, but after this update, I’ll be looking for another source.

To 12OnYourSide marketing lead ... “roll back to the last version if you want to retain viewership.”

Used to be good

2024-11-17

The past few updates have been nothing short of a downgrade. 12OnYourSide is riddled with more ads than before. There are intrusive ads that pop up randomly - sometimes in the middle of reading an article! A few of the ads have no way to close them without clicking to open a web page or answering a survey question.

The content is good, but the experience is absolutely TERRIBLE!

Used to be my favorite local news app

2024-11-17

This new version is horrible. I get that there have to be ads, but they shouldn’t interfere with the overall experience. To have an ad pop up that you can’t close drives me nuts. Then the error-riddled copy finishes off what patience I have left. I now look for the same information on the channel 6 app which is much better (although they don’t seem to proofread either). I hate to say goodbye to channel 12 after being a loyal viewer for 18 years, but that is exactly what I am going to do unless this is fixed soon.

Ads galore!

2024-11-17

Just did the update today. Now there are ads in 12OnYourSide feed telling me it’s better in 12OnYourSide . Um..... really? And there were 2 literally back to back. A few headlines later there were SIX ads, 3 for 12OnYourSide (???) and 3 generic. Then I get an ad while reading a news story that requires me to close it to keep reading. I think it’s really an ad app with a few news articles sprinkled in. 🙄

Love my channel 12

2024-11-17

I love the channel 12 news team and the first alert weather team. They are really the best in town, that’s for sure. I don’t go a day without watching them.

Update MUCH better than before

2024-11-17

Thank you for listening. This update is much better. Ads are reduced to a manageable level. Very happy with this outcome.

Great Weather Coverage

2024-11-17

I love the weather team. Especially Andrew! 12OnYourSide works well. I depend on it for particularly weather when I’m not near a television!



Is 12OnYourSide Safe? 🤗🙏


Yes. 12OnYourSide is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,276 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for 12OnYourSide Is 31.4/100.


Is 12OnYourSide Legit? 💯


Yes. 12OnYourSide is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,276 12OnYourSide User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 12OnYourSide Is 87.7/100..


Is 12OnYourSide not working? 🚨


12OnYourSide works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with 12OnYourSide? Post a Review




Features

Also serving Chesterfield, Henrico, Hanover, Petersburg, Hopewell, Dinwiddie, Prince George, Charles City, Powhatan, Amelia, Cumberland, Sussex, King & Queen, Louisa, Hopewell, Chester, Goochland, Caroline, King William and New Kent.

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NBC 12 News provides you with local news, weather and traffic coverage for Richmond and the rest of central Virginia.

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Developer:
WWBT, LLC


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