Contact Destiny 2 Companion Support

I’ve been a big supporter of Destiny since the very beginning. I’ve been using this app since it came out. I lost interest in D2 about a year ago and wasn’t until recently that I started to get into it. Well, I deleted the app the first time. I was able to log in very easily. However, since I redos loaded it, I can’t even log in anymore. I tried to log in through Steam and it said that my log in info was incorrect. It was correct and I even spent some time to make sure I was hitting the right keys and everything. Then I tried to log in through PSN. I put in my info and it said that it can’t connect to the server. I’ve been trying to log in for over a month and every day I get the exact same responses. I put in the right info for both, I have them connected so I can log in with either. Yet I’m still not even able to log in. I want to find people to do raids and strikes yet I can’t.

Let me make this clear, my 2 Stars are for D2 not D1. D1 I’d give 5. I’ve been playing since month 1 of Destiny (so a very long time). D1 is clearly more enjoyable than D2. Be it that D2 does have a better skill selection and larger maps than D1. However, since the switch of developers D2 has been getting very grind oriented and new players now have too little direction in how to play the game and what to play in the game. Vets are being pushed away because the “new” content is constantly just recycled content in a new setting. And in interviews with developers there’s a clear distinction of not following through with what they said they’d do with the game: “we want you to feel powerful” “we want you to be able to play how you want with your gear”. Well... we don’t, and we can’t because they limited what gear we can now choose to use.

The user interface of this app is definitely lacking. Example: When I get notifications about Clan Chat messages and click on the notification, I'm not taken to Clan Chat where the message came in. I've had to figure out on my own that I must manually go to Clan Chat to see where the notification was coming from. That should be mobile app UI 101. Especially when Bungie's promoting D2's clan oriented features to encourage cooperative play. Same applies to all other features of the app, like LFG. The other issue I'm seeing is that Bungie took out very useful PvP statistics we used to have in the Destiny 1 companion app version. Now I have to resort to 3rd party web apps to find this info; and that's clearly not as ideal as to what Bungie already offered in the old version of their companion app. So if new Clan features aren't really all that ideal to begin with, why did they get rid of old functionality that did work and was actually useful?