Contact CHEMIST Support
Company Name: THIX LLC
About: It’s your dream virtual chemistry lab.
Experiment with various lab
equipment, procedures, and chemicals with complete freedom—no need to buy
chemicals or clean up afterwards.
CHEMIST Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of THIX LLC
Verified email
Contact e-Mail: support@thixlab.com
Verified email ✔✔
E-Mail: support@thixlab.com
Website: 🌍 Visit CHEMIST Website
Privacy Policy: http://thix.co/privacy
Developer: THIX
3 Most reported problems 😔💔
disappointed at best
by Ryeusu
none of the reactions work right. they either don’t happen or react randomly with something i didn’t add. this is a horrible app. do not buy it. i thought an app that costs 9 dollars would actually be functional, but i guess my low bar expectations were still too high. to reiterate: DO NOT BUY THIS APP. ITS A COMPLETE WASTE OF MONEY.
Most reactions don’t work
by Mr. L Allen
Tried mixing KNO3 and H2SO4 to make HNO3 and it didn’t do anything. So I tried mixing it, heating it, cooling it, and nothing worked. This same thing happens with most reactions I try. Also, the PH paper has yet to function. This app is a really great concept honestly. If all the reactions worked then I would definitely recommend it to my AP Chem 2 buddies. For something that costs over $4.99 it should work properly. I’ve seen other apps that work better for free. Please please fix this guys! This app is a really good idea to develop more!!
Disappointed
by Justin Jenkins
It's a really unfortunate scenario when you pay for the premium version of an app only for the developers to say, "we appreciate your purchase, but will require you to pay even more if you want (insert choice item)" when I paid for the pro version of this app it was to unlock ALL compounds/elements/reagents. That's what was advertised. I thoroughly enjoy this app, but I'm discouraged that I'm being asked to pay even more. No thanks.
Have a Problem with CHEMIST by THIX? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of CHEMIST by THIX to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CHEMIST by THIX customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CHEMIST by THIX.
