mySunMoon Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with mySunMoon. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact mySunMoon. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Doesn't work
by DenNukem
The iPhone app shows moonrise 19 hours ago and moonset 9 hours ago. What's the use of that? I want to know the next one, not the lat one.
The watch app is showing the same data it showed on the first day I ran it.
My sun moon
by Glennn3
I can no longer open this app. It worked for many years, but with the last update it's unusable.
Unusable! Has Become Ad-Pusher App!
by Calen, The Duke SkyWatcher
This App has apparently become an ad-pusher for Google! The mySunMoon app no longer uses the iPhones GPS, and when one enters and selects a city, a full-page Google ad is launched and immediately starts to auto-plays a loud video! While the video can be paused, there is no way to exit from within this Google App-Jacker! The exit "X" has been replaced with a count down timer, that pauses when the loud video is paused. Even when one lets the video play, the countdown timer dissolves,, instead of becoming the "X" exit, again. Google has high-jacked the mySunMoon app!
The quickest way out now, that I know of, is to Double Tap the App! (Double tap the Home Button, and slide the mini-screen of the app up to end it.) While doing that, one can see that the noisome Google Ad was running in the mySunMoon app's space, and so probably using mySunMoon's permissions, which is how they snuck an auto-play video onto my phone.
While it was Google's ad and methodology, that effectively "high-jacked" this app ("App-Jacked" it, if you will), the author and/or company behind the mySunMoon app, Roberto Sonzogni, sold the "ad-space" to Google, and must live with full measure of the blame, and the shame, for the deception that they have allowed this app to become.
I'll be deleting this app, as soon as I send this review in!
Calen
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