Contact LHR London Heathrow Airport

Contact LHR London Heathrow Airport Support


Company Name:

About: The Heathrow Airport App – Your Ultimate Travel Partner Transform your journey
through Heathrow into a seamless and enjoyable experience with the official
Heathrow app. From tracking flights to exploring dining and shopping options,
this app is designed to make every step of your travel stress-free and rewarding.


 
  2026-04-08

LHR London Heathrow Airport Customer Service 💢

Hard-to-find customer service info can be a red flag. Is LHR London Heathrow Airport Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Heathrow Airport Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit LHR London Heathrow Airport Website

Privacy Policy: http://www.heathrow.com/more/help-with-this-website/privacy-notice

Developer: Heathrow Airport Limited





Can I trust LHR London Heathrow Airport app?

Protect your data and wallet. We investigate the developer's website (Heathrow.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Wrong information

2025-03-17

by Vashonm

App is full of incorrect flight information! You other apps for the correct flight gates and times. Show my flight is on-time and were still onboard delayed 2.45 mins app haven’t updated the times and others have the correct time were delayed but the lhr app is still behind.

So bad

2025-03-18

by MigMit

On iPhone, it's just unusable. It's stuck on the splash screen, with the "Got it" button mostly below the screen, so it can't be tapped.

On iPad you can technically use it, but try to find a connection path between Terminal 3 and Terminal 5 without going through customs, and all the app tells you is that the location you chose is unreachable.

Lot of promise but gaps

2025-03-19

by Is There Anybody Who Cares?

The app is generally good but looks lacking in two areas.
First, the app doesn’t show the arrival and departure GATES. I am connecting through Heathrow and the app only shows terminal 5. I believe I have to go from a gates to b gates but app flight status doesn’t show it (btw neither does ba). As the connection is short, the app doesn’t help show me where to go.
Second, the interactive terminal map doesn’t work.

Without this functionality, the app has little value other than to show food and shopping.




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Why should I report an Issue with LHR London Heathrow Airport?

  1. Pulling issues faced by users like you is a good way to draw attention of LHR London Heathrow Airport to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LHR London Heathrow Airport customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LHR London Heathrow Airport.


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