Contact Pin Drop Support

by SickNumbles

Wow, what a disaster. This was tested in six different devices and six different accounts. A group of friends and I are going to Japan and took the time to organize our favorite places in the app. Here is what happened

- There are many missing places in the map when you search to add a pin.
- When you find a place, the pin is placed away from the location and you have to manually adjust the pin nearly every time.
- Sharing anything in the app to anybody is broke at basically every level. The only sure way to add someone to a group is for them to follow you and locate your groups / collections manually.
- Searching for people to send invites to crashes the app.
- Subscribing to the Lite and Pro plans is broken. I signed up and it still said “free”.
- The data between my computer and my phone sometimes synced and sometimes didn’t sync, meaning I had to re-enter pins many different times.
- Deleting groups doesn’t work
- Deleting people in groups doesn’t work

This is all in the last version and the lastest update just published five days ago. Stay away from this app. We wasted so much time.

by Maria237

It worked well for the first 11 pins. Then, whenever I would search up a place, it wouldn’t locate it on the map. In order to place a pin, you would have to zoom into the exact place where you want to drop it, which takes so much more time, it’s not even worth it to have the app. I hope it’s a bug or glitch because I enjoyed using it in the beginning!

by LisaK83

Free version seems pretty good for my needs, although I wish I could list multiple visits to one pin instead of just typing the dates in the description.

Only 3 stars because I signed up for the subscription that includes the journal to see if it would suit my needs. I was supposed to get a 7-day free trial but was immediately charged, with no free trial so I’m having to request a refund. If the journal feature was good I’d have kept the subscription but it is terrible. I can’t find any way to edit an entry after the fact, or even delete an entry. Definitely not worth paying for.

I will continue using the free version, so far I do really like it and it allows for everything I need with no cost, unlike other apps I tried. Again, I just really wish there was a better way to list multiple visits on each pin. Maybe a “trips” or “visits” section on the pin with date selection boxes (start/end dates). Would give 4 stars if not for the free trial issue, and would give 5 stars if a multiple visit feature were added.