Contact VIZ Manga Support

by Speakfacts.

Let me start with the fact that of the mangas they have listed on the app, only a handful of titles can be fully viewed upon purchasing a membership. While the membership fee is only $1.99 that only applies to the titles that say chapters. If you find something you would like to read but it says volumes on the bottom you will have to make a purchase roughly in the amount of $6.99 for each volume in the series. Getting back into the membership part of the app, you are limited to 100 chapters before you must wait for your daily pass to restart. Perhaps offer a premium membership so people can have unlimited chapters and access to all mangas. If I can’t leisurely read a series because I am limited on the chapters available and the content in which I can spend my “100" chapters then it isn’t worth it for me. There is no free version, only previews of the books. Also the selections of manga to choose from is extremely poor.

by Reno9k

No that doesn’t clear anything up. What am I getting for paying the premium then if I can’t unlock volumes? We already get the chapters free without the premium. So am I just paying premium to support the developers? I wouldn’t mind that but I’m not feeling very supportive since I was told with premium I could unlock 100 chapters a day of anything but now I’m being told there are volumes you can only buy even with the premium, which was never mentioned. What is the difference between premium and not premium. I’m not seeing it since you can only pay for “volumes”. Sounds like a scam. But if it’s just for support say that, instead of false advertising that you can unlock 100 chapters of anything a day. No where did it unlock a 100 chapter a day “except for volumes”. Maybe include that also. Smh. Pretty much a scam but it’s only 2 bucks a month but I guess that can add up. Idk, still a good app just awful people running in and making decisions 🤷‍♂️.

by Slkem

Last year I decided to subscribe to Shonen Jump to keep up with a series that wasn’t getting new episodes for a while. I was pleased with how much content I got for $20, and the app worked just fine.
I was very excited for the new changes coming to Shonen Jump, since I’d be able to start some new series and save a lot of money instead of buying physical copies. After the update however, the app has turned into a buggy mess, especially on an iPad Air 2. It takes forever to load the home page, and often lags for a couple minutes when you first open it. Available chapters for subscribers load pretty slow, and sometimes require reloading the app.
On top of all the bugs, there are still several VERY basic features missing. You should be able to see all of the chapters you’ve already read, even if you haven’t downloaded them. It’s annoying having to guess where you left off, especially in series upwards of 100 chapters. Having a list of manga you’re currently reading would be a great addition as well.
The new Shonen Jump subscription is a great idea and an extremely good deal. This service has allowed me to start many new series that I now read regularly. These bugs and issues have put me off from spending more money in the app on manga volumes since it’s more annoying to use the app than buy a physical copy. I hope that the problems mentioned can be fixed soon, as I do love the content offered.