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by JJJ754

You will never find a more wretched hive of scum and villainy than these developers. That may seem harsh, but it’s the truth. They love to take your money and give you nothing back for it. “You paid us money for the app when we promised no subscriptions or freemiums? Hah, thanks for the dough, sucker, we’re going free and not even giving you a trial of our now locked behind a paywall features!” Ethical developers have always grandfathered in purchasers of their apps when the go subscription, but these guys failed ethics in college. Just look at how many disgruntled customers they responded to, if you don’t believe me. I.E, NONE of them. Now, as for the app itself, it’s a miracle if it plays the full podcast. If it works on CarPlay, it’s another miracle! If the audio doesn’t constantly cut out, holy cow, call the Pope because this app is only four miracles away from sainthood! Maybe they’ve locked usability behind the paywall, as well. To summarize, don’t use this. Don’t even gaze in its direction. And especially don’t give these shady thieves a dollar of your money. You could spend it much better on a cheeseburger, thumb tacks, an empty cardboard box, or just by burning it and blowing the ashes in the wind.

by Sevoguy

Quality has definitely gone down. Not sure if it’s new software engineers or something else but for sure not the same as it used to be. You press on a podcast episode and it won’t play. Nothing happens. You wait and wait and still nothing. Kill the app restart and nothing. Then 30 min later after you’ve given up it just starts playing out of no where. What bothers me most is when you tweet your complaint or send feedback they respond pretty quick asking “please give us details so we can fix the problem”. Well…it just doesn’t work. I’m not going to troubleshoot off your engineer to figure out where he/she went wrong. It’s like Microsoft where they don’t really test their software and then just rely on “feedback” to fix ongoing bugs. My suggestion: get some real engineers, preferably on the same continent and actually test your product daily and don’t just sit back and wait for feedback. Google podcasts works flawlessly and I will be using thst from now on. I’m not a test subject and expect my software to work each time and every time.

by Idontwantafrigginnickame

I was glad to find Pocket Casts at first. It was a decent cross-platform app, with a couple weird quirks, but the best option for me. I opted into the beta and wasn’t as fond of it, but decided to give it some time for me to adjust and explore. Some basic, useful features were lacking or implemented strangely and the UI change was a huge step back, considerably less intuitive.

Unfortunately, they didn’t really improve on any of these problems for the release despite feedback from users. I know it’s impossible to give every user what they want. Plus, so many users are too entitled and demanding. That doesn’t warrant not listening to them at all, or responding flippantly and condescendingly to feedback. Many of the developer responses have been deleted because it “doesn’t represent who they are” (except ... yes it does, because that’s literally how they’re representing themselves). I’m not surprised to see the drop in their ratings, which they reset recently in hopes of erasing the negative ones, I guess?

They already have the money of existing users, so maybe they don’t feel like it’s as important to respect them. But I know I will no longer be recommending Pocket Casts to anyone else. Fortunately, there are cross-platform alternatives I look forward to checking out instead, like Castbox.