Contact Stitcher Support
Company Name: Stitcher, Inc.
About: Stitcher, Inc. develops Stitcher, a mobile application for news and shows.
Headquarters: San Francisco, California, United States.
Stitcher Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Stitcher for Podcasts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Stitcher for Podcasts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Stitcher, Inc.
Verified email ✔✔
E-Mail: feedback@stitcher.com
Website: 🌍 Visit Stitcher Website
Privacy Policy: https://www.stitcher.com/privacy
Developer: Stitcher, Inc
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Read 6 Customer Service Reviews 😭😔💔
I canceled my stitcher account through my phone and have been billed every month cents I have canceled payments through my credit card but would like to speak with a representative about a refund for charges
I autopaid for premium in September, but my ap says I don't have premium, tried contacting them, but no answer and no premium
I have been charged $4.99 twice for stitcher premium and I don’t have the service. So far I haven’t had any luck contacting them to ask for a refund.
Unusable
by Reviewer100000000000
The navigation is clunky. Since the last update it’s better but I don’t find it to be very intuitive. There is just too much going on in the user interface. You can’t download series in bulk. You have to download individual episodes. By biggest complaint is that episodes I have already downloaded will not play unless I’ve connected to wifi. So why bother downloading if that’s the case? When I do connect to wifi the app just says “waiting”.
I came to Stitcher in search of an alternative to Apple’s native podcast player which is even worse. But now I have found that I need an alternative to the alternative. I’ve completely moved my listening experience to Overcast, at least until they manage to mess up that user experience too.
All I want is, 1 a robust library of podcasts. 2 a simple user interface where I see my shows in the play order I choose. 3 easy to download and play from anywhere. Streaming is fine when wifi is available and or good cell coverage.
Keep It Simple Stupid!!!
Crazy search engine - seems from the last century…
by Can Not Stop Walking!
Much to like about stitcher but their search fir podcasts is absolutely atrocious. Example (and this has been going on for months in various ways): I search for the actual name of a podcast - I also try using quotes - I add in the word podcast - I remove the quotes. There are substantial times that nothing comes up. Then I scroll and scroll down and there it is twenty podcasts down the line - the exact name. The only accurate one but way down the list. I recently searched and could never find the podcast under any name or combination. When I scrolled through my actual personal list of saved podcasts there it was. Shocking search. How can they survive such a basic simple need. Reply to this Stitcher.
Why are ads on Premium eps
by Mongolian Bbq
A couple of weeks ago THREEDOM ep had ads. Stitcher tech solution was for me to delete app, and reinstall, losing all downloads. Now the latest episode of HOW DID THIS GET MADE has an ad right at the top of the show. If I have to uninstall and reinstall every week, losing all my downloads in the process, what’s the point? You need a better solution than telling paying customers “oops.”
UPDATE March 16
The new THREEDOM (Murder on the Moon) episode has an ad at the top of the show. Again. I’m a Premium member and THREEDOM is a Premium show with the little badge, but for the third week in a row there’s an ad. Your previous “solutions” have been for me to delete the app and re-download, thus losing all my downloads and just being a general inconvenience. Please engineer a permanent fix.
Have a Problem with Stitcher for Podcasts? Report Issue
Why should I report an Issue with Stitcher for Podcasts?
- Pulling issues faced by users like you is a good way to draw attention of Stitcher for Podcasts to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Stitcher for Podcasts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Stitcher for Podcasts.
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