Contact Alarm Clock Support

by Kalicokisses

I’ve had this app for years, but the past few months the alarm randomly doesn’t go off. Yes, I know how to use it, yes my volume is ON, yes my volume is UP, yes the alarm is SAVED, yes the app is OPEN all night as I use the clock and yes, I keep it UPDATED. So unfortunately, my grandson has been late to school too many times- thanks to THIS app. So I have no other choice but to replace this app with a RELIABLE one. Sad, this used to be a great, reliable app, but isn’t anymore. Please, use this app with caution. Forewarned IS forearmed! Do not rely on this alarm for work or school. If it’s alright if you over-sleep, go for it. But to me, what is the point of an alarm clock if it’s NOT RELIABLE? You usually set an alarm because you must get up at a certain time for a reason. It’s like playing Russian Roulette with this app, sometimes the set alarm will go off, sometimes for days or even weeks without any issues, then BOOM! It just doesn’t go off at all. It’s hit or miss. It’s your choice, just know you may be late or miss that appointment with this app. I really hope they fix the issue, as this was the only alarm I used for years. Cheers!

by Kp928

What’s the point of having an alarm clock where you can customize out the yin yang but the one basic function that it supposed to do doesn’t work...? I bought the upgrade to get rid of ads and I changed all my settings to be exactly to what the instructions says so the alarm will go off at 6am everyday while playing my playlist. Instead, I get a banner at 6am stating the alarm is going off and another banner a minute later and another???!!! Banners aren’t going to wake me up. The only way I can get it to work is to leave my iPhone and app on all night...who the hell does this. It’s like leaving your car on all night so you can drive it the next morning?? It’s insane. The best thing about that is if you forget to plug it up, it’s drains your battery so the phone is dead the next morning. Can’t you guys set it to where it turns on while the app is locked. It should be the simplest process...

by L. Morgan

I loved this app until a few weeks ago. I am so disappointed. I really liked this alarm clock app. Recently it has stopped being useful. The clock no longer stays on. I can set the alarm, put my phone on its charging stand, and shortly the clock is gone my phone’s face is blank. When (if) the alarm goes off, the phone is still blank. I have to take my phone off the charger, and type in my password before the clock comes back on and I can hit the snooze or off button. This is not a good thing. Also, I can not rely on the alarm sounding. Previously it was reliable. Whether I had my phone on silent or not the alarm (I use music from my collection) would sound. I prefer my sound to be off so that random, notifications, alerts, messages, etc. do not disturb my sleep.
Lynn